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Work Background
Clout Operations Specialist
MINT MEDIA INTERACTIVE Software Systems GmbHClout Operations Specialist
Jul. 2021Orlando, Florida, United StatesManaged and maintained numerous AWS RDS Oracle and PostgreSQL instances, implementing High Availability (HA) and cross-region replication strategies to meet stringent Recovery Point Objective (RPO) and Recovery Time Objective (RTO) requirements. Provided Tier II/Tier III support for a SaaS application, troubleshooting AWS services, analyzing logs, and optimizing server configurations to ensure optimal performance and uptime. Administered user accounts and implemented Role-Based Access Control (RBAC) systems to protect sensitive data and maintain a secure environment. Developed and implemented automation scripts using Infrastructure as Code (IaC) to streamline software deployments, updates, and backup procedures. Leveraged VPC Flow Logs and CloudWatch Logs Insights to analyze network traffic patterns, identify anomalies, and enhance security posture. Utilized CloudFormation to provision and manage AWS infrastructure, including VPCs, Security Groups, RDS databases, and EC2 instances, following Infrastructure as Code (IaC) principles.
Director Of Information Technology
Supply HopeDirector Of Information Technology
Aug. 2016 - Feb. 2025Managua, Nicaragua
Director of Information Technology
THE Marketing Group Inc.Director of Information Technology
Mar. 2009 - Feb. 2025Geneva, IllinoisRecommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements. Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. Directs technological research by studying organization goals, strategies, practices, and user projects. Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
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