Flex EmpresarialIT Coordinator
Oct. 2018 - Sep. 2021São Paulo e Região, BrasilCall Center. Main activities:
ꞏ Planning and execution of post-incident DRP;
ꞏ Database configuration and migration;
ꞏ Implementation of a phone system over IP;
ꞏ Planning and development of reports, routines and applications for company management;
ꞏ Planning and implementation and configuration of firewall services;
ꞏ Planning and implementation of IT park monitoring;
ꞏ Database management;
ꞏ Archive planning and implementation;
ꞏ Planning and development of automatic routines of enrichment base for billing;
ꞏ Planning and development of automated billing routines by voice, SMS, Whatsapp and e-mail;
ꞏ Modernization of the IT park;
ꞏ Modernization of the proprietary CMS.