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Work Background
Patina StoresOperations Manager
Oct. 2024Minneapolis, Minnesota, United StatesBuild relationships with vendors, store managers, and landlords
Developed new process for challenging tenants resulting in timely payments
Reconcile bank accounts and ledger deposits
Manage website and Google profiles for 8 stores
React quickly to ever-changing retail environment
Ipsos North AmericaProject Manager
Jan. 2024 - Aug. 2024Manage multiple deliverables in highly complex project for one of the world’s largest
companies
Recruit connections to ensure project could succeed and accomplish goals
Build relationships quickly and gain trust from colleagues
Granted additional high-touch project responsibility after one week under contract
Uff Da Candles Business Owner
Aug. 2023St Paul, Minnesota, United StatesDevelop line of Scandinavian-inspired candles selling worldwide
Purchase domain name and SSL certificate to create website
Implement wholesale program to sell B2B across United States
Appear on news stations and online around the world representing business
Analyze sales data to determine where to market products more aggressively
Listen to customer needs and continue to develop new scents while fulfilling orders via
website, Faire, Etsy
Nath CompaniesMarketing Communications Manager
Mar. 2023 - Mar. 2024Developed comprehensive marketing plans for 6 apartment buildings and 4 hotels,
including two senior high-rise properties
Wrote and implemented communication plan across company and created a crisis plan
Executed marketing tactics to fill two under-performing assets to capacity within 1 month
Collaborated with cross-functional teams including Operations, vendors, and owners
Utilized Facebook, Instagram, Tik Tok, and Google ads to market and drive growth
Created websites, signage, graphics for internal and external communication
Wrote, directed, produced, and edited employee onboarding video for all new hires
Self EmployedBusiness Owner
Jan. 2018 - Mar. 2023New Brighton, MNMarketed to target audience to fill to capacity within 3 weeks
Developed and enforced policies to ensure safety and security, including during pandemic
Educated clients on different developmental phases to ensure age-appropriate behavior
Completed remodel and state-mandated training prior to deadlines
Tad Ware & CompanyProject Manager
Jan. 2017 - Jan. 2018Managed project schedule for video and photo content for largest grocery chain in North
America
Researched food and decor trends to maximize social media clicks resulting in 29%
increase YOY
Communicated project needs, changes, schedule, and deadlines to teams and vendors
Great Clips, Inc.Associate Marketing Manager
Feb. 2014 - Jan. 2017Conceptualized and implemented a company-wide care package to be mailed to all new franchisees
Assist in the development and execution of annual marketing calendars in assigned markets to ensure that marketing programs are successfully completed each year within the established budgets against stated business objectives Manage new salon opening plans through year two by working with the franchisees and Operations to ensure maximum utilization of resources and the achievement of marketing and financial objectives
Oversee the development and implement processes with all key marketing vendors and internal resources to ensure accuracy, timeliness, efficiency, and effectiveness of marketing programs
Provide ongoing support to the franchisees for incremental and guerrilla marketing.
Great Clips, Inc.Business Services Coordinator
Apr. 2006 - Mar. 2013Responsible for the timely and effective coordination of Business Services processes, communications, and reporting and for acting as a resource to franchisees and
company employees in the communication of departmental information. Act as liaison between upset customers and franchiseess. Assist in the development and ongoing improvement of departmental processes.
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