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United States
Work Background
Analytics 4 Growth LLCFractional Business Operations Data Analyst
Dec. 2024Ridgeville SCI partner with businesses to give purpose to your data by organizing and creating actionable key performance indicators (KPIs) to assist you in making informed business decisions. Business owners collect lots of data. Sales, supplies, contacts, products, etc. are all little nuggets of information that can help drive your business growth. Owners wear many hats and juggling so many tasks can be an all consuming endeavor. How do you know you're moving in the right direction? How are you making decisions about growing your business? The fact is data is numbers without context. You give context to your data by looking at trends, etc. These are part of your key performance indicators. With those being consistently measured, you can understand what is happening in your business and from that make informed decisions about how to move forward. This is where I can help. I have created KPIs for businesses ranging from Busak+Shamban (now Trelleborg) to Boeing as part of my job duties. My background includes supporting Senior Managers in production, quality and safety. I am excited to use this knowledge for business owners who know they don't have to be experts in everything and want to understand their business.
BoeingSr. Staff Analyst (EHS & Operations) | Quality Systems Specialist
Mar. 2023 - Jan. 2025North Charleston, South Carolina, United StatesIn my role at Boeing, I managed complex projects and analytics initiatives that significantly improved operational efficiency and compliance. I developed interactive KPI dashboards that empowered teams to meet performance targets consistently. My contributions led to a 90% on-time delivery rate and recognition of best practices in audits. I also supported surge hiring initiatives, streamlining processes to enhance data integrity and decision-making. I enhanced KPIs to deliver metrics to Senior and First Line manager levels and reporting to Executive levels. I coordinated with peers in other business units to standardize calculations and definitions of metrics
BoeingQuality Systems Specialist
Jul. 2021 - Mar. 2023United StatesSupporting Quality in Data Analytics role. Previous skill sets utilized and expanded.
BoeingStaff Analyst
May. 2012 - Jul. 2021Ladson, SCApplies knowledge of policies, procedures, regulations and standard best practices to deliver informational or technical materials, partners, suppliers and Boeing employees. Participates with organizational leaders in the development and implementation of plans and objectives to meet requirements. Gathers data from multiple sources to compile or create a variety of complex reports for management reviews and tracking performance to plan. Researches and evaluates organizational administrative issues, identifies options and recommends solutions to customers. Consults on, and performs a variety of support services and serves as representative for the organization. Develops, coordinates and continuously assesses overall meeting/review architecture to ensure that visibility is provided on appropriate and required information. Works with leadership to determine the purpose and content of each meeting/review, coordinates and develops executive level briefings and utilizes appropriate technologies to enable global interaction/collaboration. Provides design, logistics and facilitation of large meetings/events. Gathers customer requirements for projects and ensures goals are aligned with company and organization objectives. Plans and coordinates organizational facility requirements by interfacing with focal points to satisfy the needs of the business and employees. Participates in the development, planning and execution of employee-related activities and initiatives to enhance employee satisfaction and morale by acting as a focal point. Assesses, maintains and tracks training requirements and develops training plans based on skill assessments and organizational objectives. Coordinates content development with the training organization, subject matter experts, suppliers, partners and customers. RIM (Records Management) Focal.
Aerotek EngineeringPC Clerk @ Honeywell
May. 2011 - May. 2012Goose Creek, SCMRAP Mission Planning and Movement Execution. Coordinate planning and movement logistics of MRAP vehicles and parts from the United States to support overseas military theaters and American force fighters.
Various Temporary AssignmentsAdministrative Assistant
Aug. 2008 - Dec. 2008Office Team, Charleston, SC 11/03/07 to 12/07/07
Temporary assignment at Floralife supporting VP and General Manager, Jim Daly, and other management staff members. Johnson Service Group, Inc., North Charleston, SC 09/24/07 to 10/3/07
Temporary assignment at O’Neal, Inc. with Diana Butler doing Document Control Specialist functions using Enterprise software. Also learning other systems and assisting as needed. Dunhill Staffing Systems, Mt. Pleasant, SC
Temporary assignment at Charleston School District with Jean Driggers doing data entry (VBOSS software), mailings, and filing. Completed Excel spreadsheet for Department of State. 08/27/07 to 09/22/07 Temporary assignment at Global Aeronautica with Lindsey Stadler as HR Administrative Assistant. Documented systems, created desk reference manual, and implemented new procedures to enhance effectiveness. 09/04/07 to 10/31/07
Force ProtectionADMINISTRATIVE ASSOCIATE
Jan. 2008 - Feb. 2011Provide support to Project Management Group, Systems Engineering Group and Engineering Department. Manage Engineering Calendar, coordinate time tracking system (currently Deltek), PTO, expense reports, cash advances and purchase orders, coordinate travel authorizations and plans, and coordinate calendars and meetings. Coordinate resources for new hires and maintain changes in organization chart, contact information and systems. Track departmental equipment (camera, laptops, etc.). Create Word, Excel and PowerPoint templates for Group and Company use. Arrange weekly Systems Engineering Meetings (agenda, minutes, etc.). Obtained and catalogued Industry and Military Standards for design. Assisted in coordinating creation of Intranet pages for Engineering. Member of FPI OPSEC (Operational Security) team.
International Truck & Engine CorpSR. ADMINISTRATIVE ASSISTANT
Jul. 2005 - Jun. 2007Provide support to Electrical and Electronics Systems (EES) Director, 3 Chiefs and up to 25 Managers and their staffs. Create and revise reports including weekly updates, create coordinate domestic and international travel arrangements for entire EES group (150-180 employees), coordinate obtaining passports and visas to Brazil, India and China, track expenses, create and maintain letters regarding Non-Disclosure Agreements, compose correspondence, filing, typing, procure supplies, create check requisitions, arrange meetings, take minutes for meetings, assist with Employee Meetings, and maintain weekly out list. Create Word, Excel, Project and PowerPoint templates for Group and Company use. Create, revise and update Intranet site for EES using Microsoft FrontPage. Familiarity with Microsoft Project. Routinely handled confidential materials and information.
Trelleborg Seals DivisionSenior Administrative Assistant
Apr. 2000 - Jul. 2005Provide support to Vice President & General Manager, up to 10 Senior Staff and their staffs. Create and revise reports including comprehensive daily report, create and maintain documents for ISO 9001 and QS 9000 certification records, coordinate domestic and international travel arrangements for entire division and track expenses, create and maintain letters regarding MSDS requests, create and maintain letters regarding requests for information regarding Seals Division, compose correspondence, filing, typing, procure supplies, create check requisitions, arrange meetings, take minutes for meetings, coordinate external audits, administer Suggestion Program, administer No Rules Awards, assist with Employee Meetings, and maintain weekly out list. Assist in creating and maintaining Access databases. Create Word, Excel and PowerPoint templates for Division use. Create, revise and update Intranet site for Administration, Human Resources, Operations and Inside Sales using Microsoft FrontPage. Familiarity with Microsoft Project. Created, revised, updated and administered initial Training Matrix for Salary and Hourly personnel. Assist and coordinate updating of Management Review Meeting materials for monthly meeting. Create and coordinate Disaster Recovery/Business Continuity Plan. Routinely handle confidential materials and information. Publish quarterly newsletter.
American Family InsuranceSALES DIRECTOR ASSISTANT
Nov. 1999 - Mar. 2000Support Indiana-Ohio North Sales Director who managed 8 District Managers and 150 agents. Maintain, create, update and revise monthly reports sent to 200 individuals. Create and publish monthly newsletter. Maintain information on 150 agents and 8 District Managers in Access database. Compose memos and letters on behalf of Sales Director to authorize agent appointments, answer complaint letters sent to Indiana Department of Insurance, etc. Distribute, review, prioritize and act on mail. Coordinate events, including agendas, for weekly and quarterly meetings. Coordinate contracts, entertainment, food, lodging, facilities, etc. for annual Spring Convention and other state functions. Maintain yearly calendar for Sales Director and coordinate District Manager's calendars. Filing, typing, procure supplies, coordinate travel arrangements to state office, create check requisitions and arrange meetings for Sales Director. Obtain Credit Bureau Reports and Motor Vehicle Reports, as requested. Routinely handle confidential materials and information. Send cards to employees celebrating birthdays and anniversaries with the company.
Lincoln ReSENIOR ASSISTANT
May. 1995 - Nov. 1999Supported Second Vice President and five to fifteen direct reports. Maintained, created, updated and revised reports. Composed memos and letters. Created Word templates for department use. Distributed, reviewed, prioritized and acted on principal support's mail and others in department. Coordinated events, including agendas, for weekly and quarterly meetings. Filed, typed, procured supplies, maintained attendance records, coordinate travel arrangements, created check requisitions, completed expense reports and arranged meetings for Second Vice President and department. Maintained calendar for Second Vice President and department. Monitored monthly budget reports. Assisted in yearly budget process. Troubleshoot computer issues and served as service contact for division machinery. Back up for division on mainframe applications. Piloted various software and processes. Published documents to Intranet. Participated in several special assignments. Routinely handled confidential materials and information. Active in internal organizations.
Chase Manhattan Mortgage CompanyEXECUTIVE ASSISTANT
Dec. 1991 - Dec. 1994Maintained, created and updated reports and presentation materials, scheduled meetings, maintained calendar, filed, typed, arranged travel and assisted the Senior Vice President and Portfolio Services Division. Published departmental newsletter, coordinated division events. Assisted other departments within the division, as needed.
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