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Work Background
Self EmployedPrivate Tutor & Translator (English- BHS. Indonesia and/or BHS. Indonesia-English)
Mar. 2023Palu, Sulawesi Tengah, IndonesiaResponsible for providing aditional academi turtoring fore more than 15 students on aregularly scheduled basis.
PT Bank Nationalnobu Tbk (NobuBank)Operations Supervisor
Aug. 2022 - Jan. 2023Cikarang Selatan, West Java, IndonesiaMain job description:
Responsible to assist the Branch Operation Head in ensuring that all operating activities are running well and improving service quality at the branch office that he/she directs pursuant to prevailing regulations and policies, including Service Quality Standard, Standard Operating Procedure.
PT Bank Nationalnobu Tbk (NobuBank)Head Teller
Apr. 2020 - Aug. 2022Palu, Central Sulawesi, IndonesiaMain job description:
Responsible to manage cash based on the limit by guarding the liquidity and minimize the idle money, to serve the needs of cash at the branch offices/cash offices under his/her supervision based on the procedures as well as to develop the tellers.
PT Bank Nationalnobu Tbk (NobuBank)Branch Operations Supervisor
Jul. 2019 - Apr. 2020Palu Timur, Central Sulawesi, IndonesiaMain job description:
Responsible to assist Branch Operational Head in improving the quality standards of the branch offices below by implementing company service quality standards to the team at branch offices/cash offices, as well as helping to ensure that all the operational activities at the branch offices work based on the applicable standard operating procedures.
PT Bank Nationalnobu Tbk (NobuBank)Back Office Staff
Jun. 2017 - Jul. 2019Palu Area, Central Sulawesi, IndonesiaMain job description:
Responsible to perform customers non-cash transaction, jobs related to SKN/RTGS Bank, petty cash administration, and to perform general service (GS) at branch office, including ordering, distribution, and balancing of stationery and printed materials, as well as follow up to the General Service Division.
PT Bank Nationalnobu Tbk (NobuBank)Customer Service
Dec. 2015 - Mar. 2017Palu Area, Central Sulawesi, IndonesiaMain job description:
Responsible to serve customers related to the bank products, based on SLA (Service Level Agreement), procedures and service quality standards as well as to input CIF (Customer Information File) data correctly.
English Language CenterEnglish Tutor
Dec. 2014 - Nov. 2015Palu dan Sekitarnya, Sulawesi Tengah, Indonesia1. Develop and issue educational content including notes, tests, and assignments.
2. Supervise classes to ensure all students are learning in a safe and productive environment.
3. Organize supplies and resources for lectures and presentations.
4. Deliver personalized instruction to each student by encouraging interactive learning.
5. Plan and implement educational activities and events.
6. Prepare and distribute periodic progress reports and semester report cards.
7. Evaluate and document students’ progress.
8. Allocate and grade homework, assignments, and tests.
PT SPO Agro Resources Freelance Interpreter
Jun. 2014 - Dec. 2014Palu dan Sekitarnya, Sulawesi Tengah, IndonesiaBecame the interpreter & translator among the managements, the staff, the mill-hands, the trainers, and the customers.
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