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Work Background
Digital Recruitment Marketing & Talent Acquisition Specialist
Sector Alarm EspañaDigital Recruitment Marketing & Talent Acquisition Specialist
Jan. 2024Mijas, Andalusia, SpainIn addition to my previous role in Digital Recruitment Marketing, I was excited to take on the additional responsibilities of a Talent Acquisition Specialist. - Manage the full recruitment lifecycle, including sourcing, screening, and interviewing candidates. - Build relationships with hiring managers to understand staffing needs and ensure successful placements. - Oversee the onboarding process to ensure a smooth transition for new hires.
Digital Recruitment Marketing Specialist
Sector Alarm EspañaDigital Recruitment Marketing Specialist
Apr. 2021Mijas, Andalusia, Spain- Execute targeted recruitment marketing campaigns by optimizing paid social media, organic channels, and Google Ads to increase lead acquisitions. Conduct an analysis of data and employ key metrics to inform data-driven decisions, ensuring a maximum return on investment and optimal utilization of recruitment budgets. - Led the content marketing strategy for internal communications, developing an internal SharePoint platform to support employees. Created and structured content to improve accessibility, engagement, and knowledge-sharing across key company resources. Managed internal social media communications and announcements to keep employees informed and engaged - Handle employer branding initiatives to highlight General Services' culture and values for attracting potential candidates. - Being responsible for the management of the Culture & Activity group.
Customer Service Representative and Ecommerce
Mayoral Moda InfantilCustomer Service Representative and Ecommerce
Oct. 2019 - Sep. 2020Málaga, Andalusia, SpainIntegrated within the E-commerce department, I played a key role in customer service for the website mayoral.com, handling inquiries in both Spanish and English. My responsibilities included: - Cross-Department Collaboration: Coordinated with various departments (E-commerce, Marketing, Operations) to communicate potential issues and improve processes. - Process Improvement & Standardization: Contributed to the continuous improvement of service and the standardization of management processes, optimizing workflows and increasing efficiency. - Global Stakeholder Management: Served as the main point of contact between the head office and international teams in France, the United States, the United Kingdom, and Italy, ensuring seamless communication and customer management support. - Regional Communication & Coordination: Managed customer service operations for Belgium, Ireland, and the Netherlands, ensuring consistent communication and alignment with global strategies. - Content Development & Communication: Assisted in creating and managing internal communications, ensuring information was effectively disseminated across multiple regions and departments.
Administrative Assistant in the labor and traffic department
Administrative Management Los Boliches SLAdministrative Assistant in the labor and traffic department
Mar. 2018 - Sep. 2019Fuengirola, Málaga- Managed car transfers, registrations, and driving license renewals in the traffic department. - Provided labor advice to SME clients and handled Social Security registrations in the labor department. - Processed work accidents, medical leave, contracts, payrolls, and more using various software tools.
Intern in the events and reception department
Vincci HotelesIntern in the events and reception department
Mar. 2016 - Jun. 2016Málaga y alrededores, España- Commercial support and elaboration of budgets. - Presentation of proposals to the customer (Definition of theme and designs of support material) - Management and monitoring of events - Follow-up actions of the client portfolio - Translation of documents.
Intern in the Human Resources Department
Marriott InternationalIntern in the Human Resources Department
Mar. 2015 - Jun. 2015Marbella, Andalusia, Spain- Supported recruitment efforts, including candidate sourcing, screening, and coordination of interviews. - Assisted in developing and implementing employee engagement programs, promoting career development, and fostering a positive work environment. - Contributed to communication initiatives, including the presentation of new policies and procedures to employees.
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