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Work Background
Massey UniversityGuest Lecturer
Jul. 2024Auckland, New ZealandGuest lecturing to MBA students about Te Ao Māori, Māori business, the indigenous economy, and a lived experience of business and leadership in Aotearoa. Presented elements of: - mihimihi and pepeha - an overview of the indigenous economy from a Te Ao Māori lens - my personal leadership and business journey - case studies - Te Ao Māori histories, rituals, issues, opportunities
Auckland CouncilTe Pūtātara Waka Tairanga Whenua / Communications and Engagement Manager
May. 2024Auckland, New ZealandTo manage a team of communication and engagement specialists to deliver communications and engagement programmes specific to the legislated Co-Governance and Co-Management entities for Te Waka Tairanga Whenua. The remit of this role manages outcomes, budget requirements, and delivery of communications, marketing, public relations, events and activations, engagement for positive taiao and hapori outcomes (including but not exclusive to mana whenua, volunteers, community, schools, organisations and businesses), and business development and tourism opportunities. Key leadership focus areas:
- champion values, principles, and conduct.
- honour duty of care and health and safety requirements. - strategic planning as part of Te Waka Tairanga Whenua leadership and management team.
- support governance and management bodies with communications and engagement. - deliver a clear and effective communications and engagement strategy that meets annual budgets.
- work collaboratively with the co-governance and co-management leadership team.
- champion, nurture, and maintain all internal and external relationships. - build a strong team culture across Te Waka Tairanga Whenua, delivering upon the AMO (Achieving Māori Outcomes) Plan. - provide leadership through coaching, mentoring, and motivating teams and individuals to achieve effective and efficient delivery.
- manage the performance of the Pūtātara Waka Tairanga Whenua team to meet service levels, and responses to enquiries.
- work with the wider Auckland Council whānau to coordinate a whole of council approach to communications and engagement for Te Waka Tairanga Whenua.
Auckland CouncilManager Co-Governance Communications
Nov. 2021 - May. 2024Auckland, New ZealandAs a Senior Manager within Te Waka Tairangawhenua – Co-Governance team in the Parks and Community Facilities Department, I manage a team to deliver strategy, planning, internal and external stakeholder relationships, delivery, and reporting for communications, marketing, events, engagement, and commercial programmes.
Westlake Girls High SchoolBoard Trustee
Feb. 2021 - Sep. 2022New ZealandAt Westlake Girls High School we believe by inspiring our students to love learning, they will leave us as confident, robust, optimistic young women who are proud citizens of New Zealand and equipped for global success. Through our goals of Academic Achievement, Personal Growth and Hauora, we encourage our students to be curious, creative thinkers who respect themselves and others, and care for their community and environment. With a proud history, and exciting future, we’d love you to join us on our journey.
The Sisters Consultancy LimitedDirector
Jul. 2020Auckland, New ZealandThe Sisters Consultancy, an All of Government provider, is an integrated communications and marketing consultancy. We provide communications and marketing strategy, creative integrated marketing, outsourced communications solutions and cultural communications programmes. Working with The Sisters means activating the internal and external communications and marketing capability of your business and/or programmes and developing these to achieve your aspirations. As Director I am responsible for business operations and all service delivery including end to end leadership and management of strategy development, communications programme management, integrated marketing plan design and delivery, change communications, crisis communications, public affairs, publicity, project managements, events. Clients include: • Central and local government (Ministry of Health, Ministry of Education, Oranga Tamariki, Electricity Authority, Department of Conservation, Department of Prime Minister and Cabinet, Nelson Marlborough Tasman CDEM, Nelson City Council, Tasman District Council, Marlborough District Council, West Coast District Council, Buller District Council)
• NGO (Ora Toa PHO, The Nature Conservancy, National Science Challenge NZ, IHC, Royal NZ College of General Practitioners, High Performance Sport NZ, Pharmaceutical Society NZ)
• PSGE (Ngāi Tahu, Ngāti Rārua, Ngāti Kuia, Ngāti Koata, Rangitāne ki Wairau, Ngāti Tama, Ngāti Toa Rangatira, Ngāti Waewae, Te Atiawa, Ngāti Apa ki te Rā Tō, Pūkahakaha East 5B Trust)
• Community organisations (Kotahitanga mō te Taiao Alliance, Shore Junction, The Rose Centre)
• Private entities (Wakatū Incorporation, Good Gravy, Azora Therapeutics, Jim’s Mowing Auckland, Uru Whakaaro) If you'd like to know more about us please feel free to send through a message or make direct contact: hello@thesistersconsultancy.co.nz. #TheSistersConsultancy #Entreupreneurship #BusinessOwner #IntegratedCommunications
Meier & Wilson LimitedCo-Director
Oct. 2018Auckland, New ZealandMeier & Wilson Limited provides quality lawn, garden, and common landscaping services to the Central, West & North Auckland areas communities - private and commercial. Meier & Wilson Ltd are also the initiators of the innovative environmental prototype - Project Yard 1.0. My role in this is to provide, business management supports, creative - brand to market direction, project management and stakeholder management provision for the success of the work. Stefan's role is to implement actions with customers on the ground, and provide an outstanding service.
Auckland CouncilStrategic Broker, Kaipātiki
Sep. 2017 - Nov. 2021Kaipātiki Local Board Office, 90 Bentley Avenue Glenfield, Auckland 0629I was one of 21 Strategic Brokers in Auckland. Brokers support and work with local boards to deliver local priorities; scan the local priorities and feed the community priorities into the Local Board Plan to help shape and empower the local community. A fundamental part of the role is the partnering and working together to enable, facilitate and provide every opportunity for communities to drive and own their development and embed the empowered communities approach across all functions and areas with a key focus on community capacity and capability building. Strategic Brokers enlist additional resources and support for the local board area when needed from the Community Practice Hub and promote inclusion, reduce discrimination and remove barriers to opportunity and participation, particularly for disadvantaged groups. As Strategic Broker for the Kaipātiki Local Board I worked part-time in a community facing political role, supporting the local board decision-making through relationship and contract management $1.1 million annual service provision for community, arts, heritage and event services.
The Rose Garden Community Centre & TheatreGeneral Manager
Feb. 2017 - Aug. 2017Belmont, AucklandRun by an Incorporated Society, this venue is in the heart of the Belmont Bayswater area on the North Shore Auckland. It has provided a space for the community for programmes and theatre shows since 1992. Contracted to effectively manage and maximise the facility and its use and benefit to the community. • Centre hirage and programme management – stakeholder management of consumer groups hiring the venue and effective management of the end to end cycle of the venue hire.
• Marketing, communications and partnerships – manage marketing and communications to maximise utilisation of the Centre, while identifying and implementing opportunities within fundraising avenues and sponsor relations.
• Efficient and effective financial administration – implement payment approval process, update payroll system and financial policy for accurate financial recording and reporting.
• Servicing the Board – develop strategies and policies in conjunction with the Board and report on operational and financial developments occurring at the Centre.
• Property management – manage stakeholder relationships with Auckland City Council community facilities department and external providers of services and community groups to maintain the building and surroundings.
• Asset and technical management – manage and maintain quality standards of all assets associated with the Centre including identifying capital improvement budget and requirements.
• HR management – maximise employee performance through integrating performance development and opportunity enhancements while taking into consideration the strategic direction and day to day work programmes at the Centre.
• Health and safety – ensure the health and safety at Work Act 2015 is complied with by all stakeholders into the venue.
Melanoma New ZealandIntegrated Communications Specialist
Oct. 2016 - May. 2017Auckland, New ZealandContracted to implement and maintain the systems integration phase and donor management improvements of the fundraising strategy. • Systems champion and fundraising strategy implementation – managing the Not-for-Profit specific CRM system’s functionality, metrics, reporting and alignment to improve donor relationships by ensuring a smooth integration of systems takes place and inter-departmental knowledge is shared to identify and improve relevant donor engagement opportunities.
• Improve operational and communication practices – Review, write and contribute to strategic and operational documents in line with the strategic vision and organisational mission.
Aozora Acupuncture and Massage TherapyIntegrated Communications Consultant
Jul. 2016 - Sep. 2016Auckland, New ZealandContracted to provide marketing solutions and content for the upgrade of the business website. • Website upgrade and marketing solutions – updated and rebranded business website during the html design creation process. Tasks included: copywriting, advising on brand awareness, managing photo shoots and advising on online B2C marketing requirements.
Te Tumu PaeroaPrincipal Advisor, Strategic Operations
Apr. 2016 - Jun. 2016Wellington & Wairarapa, New ZealandContracted to conduct research and write internally driven business case for the Te Tumu Paeroa specific Māori Language Strategy. • Project management, technical writing and facilitation – Engaged to lead the strategic communications and operational design of Project Toki, an organisational specific Māori Language Strategy project directed by the Business Relations division. Conducted research, led consultation processes, and provided an analysis of quantitative and qualitative information for recommendations and next steps in the Project Toki business case.recommendations and next steps in the Project Toki business case.
The Sisters Consultancy LimitedCo-Director | Principal Consultant
Mar. 2016 - Jul. 2020Auckland, New Zealand
Ministry of Health New ZealandAdvisor, Healthy Families NZ
Oct. 2015 - Mar. 2016Auckland, New ZealandSeconded to strengthen communications, and partnership and engagement with key stakeholders, lead professional development and lead on special projects. Key result areas included: • Engage with regional Communications and Engagement Managers to ensure brand alignment, and appropriate communications of initiative objectives through integrated channels from online communications to media relations, events and workshop presentations
• Design and facilitate conflict resolution workshops
• Lead research and design of Minister’s and Mayor’s Network project
Ministry of Health New ZealandAdvisor, Office of the Director-General
Feb. 2015 - Oct. 2015Wellington & Wairarapa, New ZealandExecutive leadership advisory role for strategic projects, risk and quality assessments for ministerial advice and strategic leadership initiatives, including key contributions to the NZ Health Strategy. Key result areas included: • Strategic Calendar Project – lead consultation, design and implementation with 8 business managers and 30 programme leads throughout the Ministry to develop a pictorial tool to follow progress and developments of Health priorities as defined by the Executive leadership • Lead upgrade project for health report templates for the whole of Ministry, including working with the information security team to ensure project alignment
• Risk and quality assessment of all written communications to Government Ministers eg. health reports, Cabinet papers, memorandum, Statement of Intent
• Portfolio oversight of Ministry of Health service areas eg. Government Relations, Māori Health and Disabilities Support Services to contribute to the Office’s awareness of health priority focus areas, and to assist these areas with ministerial reporting
Ministry of Health New ZealandAdvisor, Operations & Executive Support
Aug. 2013 - Feb. 2015Wellington & Wairarapa, New ZealandSenior management position running departmental operations, machinery of government processes, professional development and support for 7 indirect reports, team lead for development and wellbeing, and contract management for special projects. Key result areas included: • Oversight of quality and performance improvements by raising the quality and clarity of written communications eg. business cases and ministerial reporting; implemention of performance based initiatives eg. junior staff mentoring; and review and update of reporting processes
• Co-lead, designer and mentor for Intern Programme for people with disabilities
• Contract management of special one-off project, SIVA, improving stakeholder relations with Pasifika communities
• Support to the Group Manager through regular financial reporting and analysis of departmental expenditure of $10M, which provided regular options in expenditure eg. staffing requirements
Leadership Development CentreCommunications Advisor (Business Services Team)
Jan. 2013 - Mar. 2013WelingtonTemporary contract - CRM update, maintenance and management, website and publication creation and maintenance, filing system updates, including naming convention and internal best practice with filing.
Leadership Development CentreBusiness Services Officer
Sep. 2012 - Mar. 2013WellingtonSupporting the business services manager with front of house duties (aka reception), managing internal operations contracts, organising meetings for public sector leadership, report and guide writing, financial data collation for the accounts team and communications systems support.
KONO NZ LPStakeholder Relationships
Jan. 2012 - Dec. 2013Wellington, New ZealandSupported the family business while they were down a sales star in the Wellington region. Jobs included - event support, campaign designing and securing the largest B2B contract in the Wellington region with Pak 'n' Save.
Tawata Productions (Leading Indigenous Theatre Company)Associate Producer - Strategic Communications
May. 2010 - Oct. 2015WellingtonHeld multiple short-term contracts to deliver creative communications strategies and campaigns for theatre productions and events; production management of subsidiary events; and the delivery of design research briefs to increase audience engagement. Key result areas included: • Lead, design and implement large-scale strategic communications plan for ‘main-bill’ theatre production, increasing audience exposure by 100,000 extra customers. Key tasks included: management of small communications team, online market campaigning, audio and visual resource creation for marketing purposes, public relations and stakeholder engagement with key contacts in public sector, not-for-profit and corporate Wellington • Associate Producer of multiple theatre productions, tasks included: design and implementation of online marketing campaigns, media relations, stakeholder engagement with target audiences and established funders and sponsors, and event production of workshops and subsidiary events Examples of contracts completed are attached with imagery of theatre productions and festival information below.
Royal New Zealand College of General PractitionersSenior Facilitator
Jun. 2009 - Dec. 2017Wellington & Wairarapa, New ZealandA one-off yearly contract resuming September 2016 - Relational-based facilitation of specialised medical client case studies and assisting in professional assessment processes.
Lotus Productions LtdCreative Director
Jan. 2005 - Oct. 2015WellingtonDirector of small creative enterprise and team specialising in project based events management, integrated communications planning and implementation, and performance storytelling. Doing what needed to be done, whether it was creating commissioned art works and performances, facilitating empowerment through story programmes or providing end to end event management. Example Projects:
Events & Integrated Communications Planning • Event management – eg. conferences, festivals, team building workshops, weddings, NZ & USA
• Co-Director & Creative Visionary – Winter Overture Project 2007-2010, NZ & USA
• National Director – Native Revolutions Indigenous Film Festival pilot 2009, nation-wide
• Producer – Tyrique Don’t Believe in Monsters (short film) 2010, Wellington
• Producer/Director – Positive Criticism (music video) 2006, Wellington Performance Story-telling
• Lead Artist – Trade on Honour : Lot151009 (multidisciplinary fine arts) 2009, Wellington
• Programme Designer & Facilitator – Empowerment Through Story programme 2005, Wellington Examples of Project, presentations and imagery below.
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