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Work Background
StriveInformation Technology Project Manager
Aug. 2023Columbus, Ohio Metropolitan Area
Sheridan Technology Partners, LLCPrincipal
May. 2012 - Nov. 2023Columbus, Ohio AreaIT Support Process Design
IT Managed Services Review and Oversight
Virtual, as-needed, CIO-level IT leadership
Project Management (PMP)
Disaster Recovery and Business Continuity Planning
Service Delivery and Service Methodology
Help Desk Software Selection and Implementation
Interim Senior Technology Staffing
Technology Plan Development/Implementation
NIST Policy and Procedures Development
SOX/SOC SDLC Compliance Management and Controls Implementation
Talus Brokerage ServicesIT Director
Mar. 2011 - Apr. 2012Powell, OHDirect all aspects of Talus technology effort for regional insurance brokerage firm.
ImproveIT360Director of Customer Success
Jul. 2010 - Mar. 2011Columbus, OHResponsible for the design, build and implementation of service delivery function for Salesforce.com Partner.
Development and Implementation of Customer Support methodology for rapidly growing software provider.
Certified Salesforce.com Administrator
Responsible for the selection and development of professional staff.
DeloitteTechnology Manager
Nov. 2000 - Mar. 2009Responsible for the efficient and timely implementation and operation of all technology systems in the Columbus office as well as regional software/hardware implementations.
Evaluate and make appropriate system recommendations to senior management.
Responsible for the selection and development of appropriate professional staff.
Develop, maintain, and implement regional/local technology budget.
Develop and manage service delivery expectations.
McGlinchey StaffordIS Director
Dec. 1998 - Nov. 2000New Orleans, LADevelop and maintain the Firm's overall technology strategy and information systems plan.
Primary contact for clients, service providers, remote offices, and internal departments.
Manage, develop, and mentor IS department personnel.
Manage all internal and external technology projects including software development and infrastructure planning.
Manage and incorporate new and existing regional offices.
Rebowe & CompanyConsulting Manager
Jan. 1998 - Dec. 1998New Orleans, LADeveloped and implemented systems and methodology.
Managed internal information systems.
Project management for multi-million dollar General Ledger implementation.
AccentureConsultant/Process Analyst
Sep. 1993 - Dec. 1997Design, development, testing, implementation and support of business systems. Development of human resource systems, including payroll, executive compensation, benefit administration, and pension administration. HR project manager for $2.5 million system implementation.
Project and process management of development/modifications. Coordinate the implementation of Andersen software methodology for new clients. Developed internal Quality Management methodology for Dow Chemical.
Managed and mentored software development and support teams.
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