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Work Background
Lyons GroupDirector of Operations/Marketing
Jun. 2023 - Sep. 2024Boston, Massachusetts, United States
Buttermilk & Bourbon GroupDirector Of Operations
Jun. 2020 - Jun. 2023Boston, Massachusetts, United States
Lyons GroupDirector of Operations
Apr. 2018 - Jun. 2020Boston, Massachusetts, United States
Lyons GroupGeneral Manager
Apr. 2014 - Apr. 2018
Lyons GroupBar Manager
Apr. 2012 - Apr. 2014Boston, MassachusettsTrain and develop staff to maximize performance, aid retention and reduce turnover.
Provide the necessary planning, organization, direction, coordination, and control to keep the Bar running smoothly.
Interview & assist in hiring of bartenders, barbacks, bussers & servers. Knowledge of the correct proportions and mixtures to use in preparing beverages according to name request from patrons and servers.
Skilled in concocting creative drink blends and assigning names to them which are often requested by guests. Recognize impending shortages of supplies based on the volume of business and ensures their timely replacement.
Lyons GroupBartender
Feb. 2009 - Apr. 2012
The Pohly CompanyAdvertising Sales Coordinator II
Mar. 2006 - Apr. 2008Assigned as database manager of ACT! Database for the company after demonstrating my exceptional attention to detail and dedication to the Media Sales department database. Organized and participated in mass mailings of materials in support of sales team. Assisted in the development of media kits, sales collateral and marketing materials to be distributed to potential and existing advertisers.
Cold called potential advertisers - responsible for the sales of advertisements in the "Marketplace" section of an association publication.
Arranged meetings and calls for sales representatives; provided the sales team with competitive research and professional presentations to increase sales.
Monitored and reported advertising category market share fluctuations across all media publications.
Provided general administrative assistance to national sales team and VP of sales.
Managed department interns and assisted in hiring and managing of my position replacement upon promotion.
Proposed, designed and implemented The Advertiser Micro site to be utilized as a sales tool.
Prepared accurate annual & quarterly sales reports/projections for client meetings.
Maintained contract logs in order to ensure appropriate mapping of advertisements in ROB.
Prepared tradeshow materials & managed booths to inform attendees of our company profile and the details of advertising in our publications.
Ames Safety EnvelopeProduction Coordinator
Dec. 2003 - Mar. 2006Assisted the Department Manager in all related duties pertaining to sales, installations of Kompress jobs and maintain operations in his absence.
Provide inside sales support to sales representatives nationwide, including quotes, install dates and customer specific support.
Successfully generate and maintain accurate reports and documentation.
Initiate the order of all materials for new and existing jobs on a national basis.
Track shipments and coordinate the installations with shipping company and product installation teams.
Allegiance TelecomReceptionist/Sales Assistant
Oct. 2002 - Nov. 2003Developed and updated spreadsheets to track employee sales performance.
Served as customer service representative addressing customer needs and responded to complaints.
Contacted between 50 to 100 customers daily via phone and coordinated installation dates.
Acted as sales support assistant to ten sales representatives
Ordered office supplies and coordinated flights and hotel rooms for account managers.
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