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Work Background
LSBF - London School of Business & Finance (LSBF)Head, School of Business and Law
Oct. 2020Singapore• Responsible for driving revenue targets, baselines, profit-center, Budget, KPI
• School operation management – resource management, scheduling, training administration, operational issues, customer service
• Managed the academic team on delivery, content management, and quality assurance
• Managed staff hires, training, staff capability development, service delivery, and service standards
• Provided guidance and mentorship to the academic team and students
The Edge Learning CenterHead of Academics
May. 2018 - Oct. 2020Singapore
The Edge Learning CenterCampus Director
May. 2018 - Oct. 2020Singapore
Asia Pacific Sales & Marketing AcademyCountry Director
Jul. 2016 - Oct. 2017Vancouver, Canada AreaRepresentation and Brand development of Asia Pacific Sales & Marketing Academy in Canada
Education around 360 Sales, Marketing and Customer Championship Practices.
Inside Sales Accredition for Individuals and Organizations (CISP | AISM | ISOI)
MDISDean | Head of School | Manager | Lecturer
Nov. 2007 - Jun. 2016Singapore, UzbekistanAs Dean: Managed overall academic performance; Interviewed and approved faculty; Lead, supervised, and assessed faculty; Counselled, guided, and resolved conflicts; Monitored academic appeal process, and chaired the Academic Review Board; Reviewed examination violation cases and chaired the Unfair Practices Committee As Head of School: Maintained profitability, staffing, student numbers, KPI, target setting, and baseline As Program Coordinator: Evaluated credentials for credit transfers; monitored delivery by faculty for QA; mapped curricula and subject experts As Program Development Manager: Developed, designed, and managed curricula, and programs; Negotiated terms and conditions for program franchising; Planned, designed, and conducted pre-enrolment sessions As Lecturer: Strategised, created, documented, and efficiently disseminated effective course material, skills, and knowledge; Mentored, and guided students from an array of cultural backgrounds; Devised, primed, and conducted fair assessments on students; Organised, and performed scholarly research work
Charles Sturt UniversityLecturer
Jan. 2006 - Dec. 2006Brisbane, AustraliaStrategized, created, documented, and efficiently disseminated effective course material, skills, and knowledge; Mentored, and guided students from an array of cultural backgrounds; Devised, primed, and conducted fair assessments on students.
Martin CollegeLecturer
Jan. 2005 - Dec. 2006Queensland, AustraliaStrategized, created, documented, and efficiently disseminated effective course material, skills, and knowledge; Mentored, and guided students from an array of cultural backgrounds; Devised, primed, and conducted fair assessments on students.
Best Lecturer Award for the Year 2005
Multi Innovative EnterpriseBusiness/Systems Consultant
Jan. 2000 - Dec. 2006Australia· Conduct feasibility studies on current and future systems · Plan, prepare, conduct and deliver systems analysis using systems life development cycle with traditional or object-oriented methods to suit clients needs · Plan, prepare, conduct and deliver business analysis analyse business needs and propose solutions · Provide network administration service maintaining hardware and software; maintenance and monitoring of servers, switches, routers; directory services · Provide systems administration service adding and configuring new workstations; setting up user accounts; installation of system-wide software; allocating mass-storage space; control and prevention of computer virus · Prepare, plan and conduct software application training to individual and small groups
TAFE Queensland - Gold Coast RTO: 0275Lecturer
Jan. 2000 - Dec. 2004AustraliaStrategized, created, documented, and efficiently disseminated effective course material, skills, and knowledge; Mentored, and guided students from an array of cultural backgrounds; Devised, primed, and conducted fair assessments on students Received appreciations from students; Evaluated, and Processed "Recognition of Prior Learning" applications by students. Reduced the processing time by 33% through streamlined handling, and efficient turnover time.
National St John Council, SingaporeCourse Administrator | Lecturer | IT Administrator
May. 1993 - Jun. 1999SingaporeAchievements: · Ultimate responsibility for program management · Leadership and supervision of 5 full-time staff and 103 casual lecturers and examiners · Significantly improved departmental productivity and administrative turn around time by up to 153% · Increased student enrolment by 217% within 2 years · Introduced innovative ways of enrolling both local and foreign students · Identified low performing courses and spiced up the courses to achieve peak performance · Identified low performing lecturers and conducted counselling · Introduced tailor-made courses to capture new markets · Relationship building with key stakeholders
St John Ambulance Brigade, SingaporeArea Staff Officer (Grade III)
May. 1976 - May. 1993SingaporeProvide training on life saving methods to members; Groom potential members with leadership qualities to be leaders; Plan and allocate members for public and private events requiring first aid assistance; Plan and allocate members for donation drives; Update of members' records; Recommend qualified members for National awards; Prepare and submit quarterly and annual reports to National Headquarters.
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