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Work Background
Motivation Plus ConsultingIndependent Consultant
Nov. 2022toledo, ohio areaFounded Motivation Plus to empower organizations by aligning talent with the right roles, reducing rehiring costs, and optimizing resources. Guide clients to discover purpose and make impactful life choices. Coach leaders on growth, instill a coaching culture, and design adaptive curriculum aligned with leadership qualities. Manage vendor partnerships to enhance marketing and branding efforts.
Create, design, and implement curriculum based on client needs assessments Facilitated 100 women in the No Woman Left Behind Initiative, partner Women of Toledo Presented at Women & Wine Event Partner with PINNK to educate their members on purpose Team Building Leadership training
Paramount Health CareDirector, ProMedica myNavigator
Dec. 2019 - Nov. 2022Toledo, Ohio, United StatesLed a clinical and non-clinical benefit management team of 15 to achieve strategic objectives. Developed documentation, set organizational goals, and implemented monthly process improvements. Designed evidence-based workshops to enhance team performance, engagement, and retention. Maintained training compliance, drove mandatory training completion, and built strong relationships through continuous education, customer-focused service, and sustainable solutions aligned with key business metrics. Resulted in $20 million in savings over 2 years through guiding members to in-network care and connecting members to resources in the community Talent Development of all levels Achieved an average Net Promoter Score of ~78 in Service Quality and 4.9/5 in customer service after-call surveys Collaborated with Business Analytics to identify and mitigate patient risk factors, reducing overdose and suicide ideation Created a Google-like environment to evoke creativity and out-of-the-box thinking Built, monitored, and adjusted the team incentive compensation based on competency-based performance Data Analytics review with Operations, HR, and Executive leadership. Data Reporting to Executive team MyNavigator is a true guide to accessing and taking full advantage of your employee health plan Whether you have questions about your insurance plan, coordinating care or accessing support services, you can count on MyNavigator.
We advocate for members, help them understand their benefits, and connect them to resources in the community to address their needs.
MyNavigator challenges the status quo and strives to serve their members in a simple, clear and genuine manner.
AbbVieNational Sales Trainer, Hepatology
Jan. 2018 - Dec. 2019Greater Chicago AreaDrove curriculum innovation and talent development at all levels. Developed and delivered home study and Initial Field Training Classes, streamlined program flow, and facilitated Account Executive National Meetings. Delivered 1:1 competency-based coaching to enhance sales performance and led district, regional, and national meetings across the country to build engagement and effectiveness. Identified opportunity to streamline Account Executive curriculum throughout the company, across 6 different franchises to capitalize on current, underutilized training platforms. Resulting in overall in company cost savings and company performance Partnered with stakeholders to drive personal and career growth through talent planning, succession planning, leadership development, and performance management Determined the best methods for reaching various audiences to meet department mission and strategy
Sagent PharmaceuticalsRegional Business Manager
Jan. 2016 - Jan. 2018Ohio and Michigandriving partnerships with major hospital systems to deliver cost-effective generic injectables. Excelled in contract negotiation and multi-million-dollar account management with clients like the University of Michigan and Cleveland Clinic. Leveraged Buy Bill strategies, optimized GPO processes, and led sales initiatives to secure favorable terms, enhancing client relationships and advancing company growth in a competitive market. Field Sales Management
Sales leadership
Salix PharmaceuticalsTerritory Manager/ Field Sales Trainer
Apr. 2015 - Jan. 2016Toledo, Ohio Areaimplementing strategic sales approaches in a dynamic pharmaceutical landscape. Enhanced team performance and knowledge retention through effective onboarding and continuous education initiatives, cultivating a skilled and adaptable sales force. Established expertise in Gastroenterology, elevating market presence and positively influencing clinical discussions to drive product awareness and acceptance. Achieved #1 district, #3 regional, and #3/97 national sales rankings by implementing strategic sales approaches and adapting to changes in the pharmaceutical industry
Served as a Regional Trainer, contract new hire team
LabCorpIntegrated Oncology-SDE (Sales Development Executive)
Jan. 2013 - Apr. 2015livonia, michiganEnhanced team effectiveness through tailored training for a skilled and adaptable sales force. Expanded the client base through strategic territory management, client prospecting, and impactful business development. Managed complex cases across three states, served as a clinical resource, and strengthened relationships with key stakeholders by presenting a comprehensive portfolio, emphasizing expertise in Oncology. #1 in the region and #3 nationally out of 100 reps by demonstrating the ability to navigate and excel in a complex and competitive oncology sales environment
Achieved top regional and national rankings, managing 400 accounts across three states. My role involved collaboration with healthcare professionals to drive business growth.
Novo Nordisk A/SSr. Sales Professional/Territory Manager
Sep. 2010 - Sep. 2012Akron, OHDemonstrated consistent high performance, achieving top national rankings and contributing to the overall success of the team
Secured the #1 position out of 24 in the Region, ranking in the top 7% nationally
Surpassed sales goals by an impressive 128%, concurrently increasing market share by 51.3%
Novo Nordisk A/SSr. Field Sales Trainer
Mar. 2009 - Sep. 2010Princeton, NJEstablished a highly trained sales force at Novo Nordisk, driving organizational success and individual team member growth. Designed and delivered initial training for the Certified Diabetes Educators team, facilitating successful integration. Trained physicians on virtual detailing, recruited top performers through competency-based interviewing, and managed 36 simultaneous projects to enhance learning processes. Spearheaded product launch training design and implementation, strengthening team competence and performance. Managed over 100 new hires as Class Manager, ensuring effective onboarding and assimilation into the company culture
Coached 1600 new hires in disease state knowledge, competitor knowledge, selling skills, career development, and territory management, achieving an impressive 98% retention rate
Trained web-based physicians on how to detail virtually
Novo Ambassador in the community
Novo Nordisk A/SSales Professional II
Apr. 2007 - Mar. 2009Steubenville, Ohio AreaEarned prestigious awards for outstanding performance in diabetes expertise. Contributed significantly to district and company success through strategic initiatives and impactful client engagement, driving results and fostering a culture of high achievement. Recognized for commitment to excellence and dedication to improving patient outcomes. #1 in the District, #1 in the Region, and #4 in the Area, ranking #44 in the Nation
Received national recognition for Circle of Excellence, the highest award in the company
Led the 2008 Regional Director’s Discretionary Award program for Run with the Bulls and the Commit to 10% Challenge, showcasing commitment and excellence
Conducted district training on high-performing teams and District Business Analytics at the National Plan of Action (POA) Meeting
Mentored new hires in district accountability for sample ordering, contributing to the development of a high-performing team
King PharmaceuticalsSales Rep
Aug. 2005 - Mar. 2007Winchester, VA areaManaged the sales and marketing of key pharmaceuticals at King Pharmaceuticals, including Cardiovascular (Altace®), Musculoskeletal (Skelaxin®), and Neuroscience (Sonata®). Directed district training on the Micro-Hope study, highlighting the effects of Altace® on diabetic patients. Enhanced team knowledge and engagement, driving product awareness and contributing to the overall success of the pharmaceutical portfolio. Dramatic increase in sales goal attainment over two years with primary products from 92.6% to 133.5%
Recognized as: The Make A Difference Rep two consecutive months in 2006 The Premier Rep in 2007 District Rookie of the Year
Allegheny General HospitalLaboratory Technician
Aug. 2004 - May. 2005Analyzed Microbiology, Immunology, and Chemistry results
Processed sample specimens
Corresponded with physicians regarding test results
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