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Work Background
Client Onboarding Manager, Global Payroll
DeelClient Onboarding Manager, Global Payroll
Oct. 2023 - Aug. 2024RemoteIn charge of onboarding new strategic clients to successfully deploy the Deel platform during the client's first 30-60 days. Deel product expert, training new clients to guide them through their objectives, identifiying possible potential product gaps and building deep, trusted relationships. Autonomously managing implementation projects while collaborating with different teams: Product, Legal, Payroll Consultants, CS, Sales.
Co-Funder
keepingCo-Funder
Jan. 2022 - Dec. 2022Montevideo, UruguayKeeping proposes advice and services in the Order to Cash chain to International Companies: Account Receivables management in different languages; Processes design; Trainings and Change Management; Implementation, training and Setting of Credit Management tools. In charge of Finance/Administration/HR & IT.
Project Manager SaaS / Country Manager
iQeraProject Manager SaaS / Country Manager
May. 2020 - Mar. 2022Paris, Île-de-France, FranceTransferred to the Delivery Managers team within the Delivery & Technology direction. Project manager responsible of implementation of the SaaS Credit Management solution DSOsuite in big intergational groups, managing cross géography teams. Agreed with iQera General Managment to take over the Delivery Center in Montevideo as from January 2022.
International Customer Success Manager / Country Manager Uruguay
DSOgroupInternational Customer Success Manager / Country Manager Uruguay
May. 2018 - Jan. 2022Paris, Ile de France, FranceMutated to Paris, France in 2018 I joined the newly created team of Customer Success Managers, in charge of a Portfolio of mostly intern ational customers. Animation of Streering comitees, support to opérations and continuous improvement; technical and operational implementations for new customers and support to the sales team in pre sale stage. Up & Cross sell on the customers in my portfolio. Country Manager (Uruguay) for DSOgroup, management of the structure in Montevideo with a team of 2 local Managers. Reporting to both Sales and Operations Directors.
Country Manager URUGUAY / International Customer Success Manager
DSOgroupCountry Manager URUGUAY / International Customer Success Manager
Apr. 2018 - Jan. 2022Paris, Isla de Francia, FranciaMutated to Paris, France in 2018 I joined the newly created team of Customer Success Managers, in charge of a Portfolio of mostly international customers. Animation of Streering comitees, support to operations and continuous improvement; technical and operational implementations for new customers and support to the sales team in pre sale stage. Up & Cross sell on the customers in my portfolio. Country Manager (Uruguay) for DSOgroup, management of the structure in Montevideo with a team of 2 local Managers. Reporting to both Sales and Operations Directors.
Business Process Consultant & Project Manager
JPM ConsultingBusiness Process Consultant & Project Manager
Apr. 2016Uruguay & FranceIndependant Consultant project started in 2016 in Uruguay and also in France since 2022. I give support to persons and companies (all sizes) on process optimisation and implementation; Project Management; Software Implementation projects and advise on Information Systems; Training & Change Management; Transition Management.
Country Manager Uruguay / Business Services Manager
DSOgroup - TeotysCountry Manager Uruguay / Business Services Manager
Apr. 2016 - Apr. 2018Montevideo, UruguayI participated as a local extention to the team of Business Services Managers in France, participating in BPO & SaaS implementations for DSOgroup clients based in Mexico, Chile and USA. Country Manager (Uruguay) for DSOgroup, management of the structure in Montevideo with a team of 2 local Managers. Reporting to both Sales and Operations Directors.
Platform Manager Uruguay
Teotys Ltd, Credit Agricole Leasing & FactoringPlatform Manager Uruguay
Mar. 2011 - Mar. 2016Montevide, UruguayOpening and Set Up of a delivery center in Montevideo for Teotys; Head of local BPO BtoB operations at first, managing the transition from 15 to 45 FTE and then managing a team of two managers (Operations and HR). Reporting to both General and Operations Managers in France.
Consultant
Estudio Carlos José LecuederConsultant
Feb. 2011 - Dec. 2012Montevideo, UruguaySupport in advicing specific International Clients of the Firm.
Office Manager
Tres Areas Inversiones Rurales y Urbanas - Parte de Estudio C.J.LecuederOffice Manager
Sep. 2009 - Dec. 2011Montevideo, UruguayIn charge of Property Management, Tresury and Administrative tasks
Controller
Estudio Carlos José LecuederController
Mar. 2000 - Mar. 2011Montevideo, Uruguay> Office Manager in direct collaboration with the professionals of the firm; In charge of accountancy and Internal control, managing a team of 5. > In charge of development of International customers travelling regularly to Buenos Aires and Santiago de Chile
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