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Work Background
The Ocean LabSales and Marketing Manager
Sep. 2024Austin, Texas, United States
SINC USAClient Success Manager
Aug. 2022 - Jul. 2024Austin, Texas, United States-Managed a portfolio of Enterprise and Commercial clients, proactively identifying and mitigating risk to minimize customer churn and ensure consistent contract renewals, resulting in an 80% retention rate.
-Coordinated the client lifecycle, from onboarding to implementation to renewal, providing comprehensive plans and best practices for our suite of products. Responsible for over $600,000 in annual renewed revenue.
-Oversaw a $2M book of business, created sales strategy to expand new sales opportunities by leveraging relationships with client field marketing reps
-Tracked and analyzed account health metrics, leveraging insights to advocate for the implementation of new systems and processes that enhanced the customer journey.
SINC USAExecutive Audience Development Manager
Oct. 2021 - Jul. 2024SINC prides itself on being a partner to technology leaders across all industries and verticals. For senior IT and Security executives, SINC events and digital environments provide valuable networking and educational experience. Through forums, private functions, virtual roundtables, webinars, and industry reports, IT and Security leaders can rely on SINC to provide thought-provoking content to aid your personal and professional objectives. -Achieved consistent recognition as a high-performer, exceeding quarterly targets by 150% from Q1-Q3 and consistently ranked in the top 3 producers.
-Unified cross-functionally with Marketing, Product, and Account Management teams to successfully execute campaigns and deliver impactful events for a nationwide territory
-Engaged with C-suite level executives to identify and capitalize on new business opportunities resulting in higher attendance for hard to cover regions
American Medical Sales and RentalsPatient Sales Agent
Aug. 2020 - Jun. 2021Denver, Colorado, United States
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