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Work Background
Securely LovedCertified Attachment Practitioner
Jan. 2023Attachment refers to how we connect, trust, and attach to other people. Attachment styles emerge in childhood and continue to impact the quality of relationships people have throughout their lives. Attachment-based therapy helps clients express emotions and needs, rebuild intimacy with themselves and others, and increase an overall sense of trust and wellbeing.
Egale Canada Director of Learning
Jan. 2020 - Dec. 2022Toronto, Ontario, CanadaAchieved significant revenue increase of unrestricted funds by developing strategic line of "sellable" diversity, equity and inclusion (DEI) learning products marketed to Fortune 500 companies in Canada. • Simplified and streamlined operations by improving processes and implementing tools to facilitate client demands.
• Built a high performing team focused on delivery of exceptional client learning experiences.
• Contributed heavily to organizational policy development, executive decision making, and the roll-out of standardized performance measures in a newly defined unionized environment.
BEVY Educational Design ExpertsPresident
Jan. 2015 - Dec. 2020Montreal, QuebecLaunched successful private boutique educational consulting firm specializing in identifying organizational needs and developing educational interventions utilizing both in-person and digital delivery modes, including augmented reality, gamification and experiential learning experiences. Clients included (partial list): • Royal Canin (Dialectic): developed custom mobile-friendly learning modules for veterinarians on RC's new line of hypoallergenic food - including real-life scenarios of when to prescribe. • Engineeus Learning Centre: conceived and developed math enhancement programme for students in grades 9-11 using augmented reality to bring math concepts to "life". • International Safety Research (ISR): developed detailed training plan and educational manual for Ontario's Action Spill Centre call centre employees to ensure procedures and standards were consistently met. • Kataka Medical Communication: created a unique accreditation program for Doctors called the "Digital Diabetes Mosaic" utilizing gamification and expert interviews for prescribing physicians. • United Jewish Appeal (UJA): worked in collaboration with Director of HR to identify organizational pain points and delivered half-day workshop for all employees centred on topics of performance management, conflict resolution and collaboration. • Concordia University: Taught two (2) distinct Masters' level courses: (1) ETEC 571/671 - Administering Educational Technology Units (2) ETEC 572/672 - Project Management for Educational Technology. Delivered engaging in-person classroom lectures, utilizing various teaching methods to encourage student engagement. • McGill University: Sessional Lecturer for EDPT 204: Educational Media. Highly rated professor (4.3/5).
Government of CanadaAssistant Director / Senior Manager
Jan. 2005 - Dec. 2015Assistant Director of Learning Technologies, Canada School of Public Service, 2010-2015 Led the adoption and integration of digital collaborative tools and virtual classroom technologies for public servants across Canada. • Conceived and led the development of the first iterations of the "e-Campus" portal, serving as the central hub for all horizontal learning in the Federal Government across Departments such as management and leadership training, official languages, and orientation to the Federal Public Service. • Built a high performing team of learning experts to guide implementation of new digital learning methods and reduce training-related travel costs for government employees. • Acted as a "change agent" in providing coaching, guidance and recommendations to senior management in the use of technology for learning, networking and collaborative work. ----- Manager of Educational Communities of Practice, Canada School of Public Service, 2007-2010 Spearheaded the introduction and integration of digital/virtual communities of practice across the Federal Public Service as an innovative change to increase departmental collaboration, minimize travel expenses, and provide opportunities for "real-life" learning on the job. ----- Chief of Educational Technologies, Department of National Defence, Canadian Forces Language School, 2005-2007 Spearheaded culture change to introduce technology-related initiatives (e-learning, distance learning), to language learning programs designed for domestic and international troops. -----
Sun Life FinancialIntranet Manager / eBusiness Experience Designer
Jan. 2001 - Dec. 2005Montreal, QuebecIntranet Manager, 2002 – 2005 Managed the development and implementation of a new corporate intranet and content management system. Managed multiple concurrent teams and partners focusing on the content conversion from prior systems to the new content management system – providing guidance, support and sign-off at key milestones in the process. Responsible for evaluating, usability testing and approving new features and interfaces. Developed and rolled out new company policies regarding the publication of corporate material. Developed and delivered classroom/online training, support and communications material. ----- eBusiness Experience Designer, 2001 – 2002 Developed and managed online standards for customer-facing online applications. Lead the workflow development and interface design for the company’s flagship online application called eClaims – a system allowing customers to submit requests online for reimbursement of valid insurance claims. Contributed to the development of company policy and fraud protection against the eClaims system.
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