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Work Background
First DistributionSystem Administrator
Apr. 2019Cape Town Area, South Africa
First DistributionIT Technician
Oct. 2007Cape Town Area, South AfricaIT Technician: Installing and configuring hardware into various IBM Technologies (Servers/storage/POS) according to the customers requirement;
Updating of firmware on all IBM Systems;
Checking that all Servers and Hardware is in optimal working condition, according to manufacturer specifications;
Quality control of demo/POC/loan hardware;
Internal and external technical support on all hardware and configuration related queries;
Offsite support for new installations, software, hardware upgrades and firmware updates;
Installation and configuration of Windows O/S and hyper visors on servers, if requested by customer;
Troubleshooting and diagnosing various hardware related problems; Junior Systems administrator: Scheduling, performing and verification of daily Active Directory, SQL and Mail backups;
Installing and configuring desktop's and notebooks for internal staff;
Troubleshooting and resolving hardware, operating system and software related problems;
Hardware asset management e.g: procurement of new assets and upgrades, reallocation of existing assets, replacement of faulty hardware and writing off of faulty and end of life assets;
Ensuring that the network infrastructure is up and running;
Adding, removing, or updating user account information, resetting passwords,etc;
Designing, Planning, implementation and management of internal VMware View infrastructure;
Installation and configuration and management of various VMware products e.g: ESXI, VMware View, Vsphere;
Ello TechnologyIT Technician
Dec. 2006 - Sep. 2007Somerset West Area, South AfricaSub Contracted Network and Systems Administrator at Storm Telecoms Observatory; IT Asset management;
Problem solving of various software, hardware and network related issues;
Desktop support to all internal staff and external sales teams;
Scheduling, maintaining and verification of daily backups;
Adding, removing, and updating user account information, resetting passwords,etc. through Active Directory;
Adding and configuring new workstations;
Distribution of software and operating system updates; Sub Contracted IT Technician to CoSoft (Aura) Point of sale software; Application integrator to point of sale clients;
Crisis management, e.g.: server crashes and POS client is unable to do any trading or unable to do COB cash ups;
Installation and configuration of hardware, software and network related equipment;
Training of owners, managers and staff members on using and troubleshooting software;
Scheduling and performing upgrades and refreshes of hardware and software with minimal or no downtime;
Management and maintaining levels of loan stock on hand and ensuring that repairs are carried out in a timely fashion;
SBVBank Teller
Nov. 2005 - Nov. 2006Cape Town Area, South AfricaCounting and balancing of deposits;
Telecommunications with client queries;
Counting of bulk transactions; Training of new staff;
Working with wages, Payroll department;
Vms computer system Training; (Compass)
Working with occasional walk in clients;
Managing of cash on hand;
End of day balancing;
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