Newmind Group, Inc.Happiness/IT Engineer
Oct. 2016 - Feb. 2020Managed solutions, escalations, and on-site responses for clients and sites. Managed GSuite clients as a GSuite Administrator and reseller. Provided full production and support for Active Directory, email, DNS, and file servers. Deployed and managed various applications .Planned and implemented full custom network, backup, security, and application management and upgrades to meet diverse client needs. Handled on premise Cisco Meraki network installations and administration. Provided clients with multiple software solutions as well as troubleshooting support.