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Work Background
Club PilatesStudio Manager
Apr. 2025Newtown Square, Pennsylvania, United States
Milan Laser Hair RemovalClinic Manager
Nov. 2023 - Apr. 2025Jenkintown, Pennsylvania, United States-Foster strong customer relationships by delivering world-class customer service -Successfully execute established sales processes to achieve robust revenue targets -Manage all aspects of the sales cycle - consulting, closing, and customer retention -Continuously analyze sales data and strong KPIs (lead conversion, sold percentage, revenue, etc.) -Deliver engaging product consultations to convert leads to clients, while educating clients on laser hair removal -Promote treatment packages through persuasive sales techniques and value propositions -Proactively seek client reviews and referrals -Utilize financing options to ensure sales excellence -Coach and develop team members to achieve sales goals and foster a positive work environment -Assist clients with questions or concerns about treatments -Utilize various computer systems and software to manage day-to-day operations, scheduling and tracking sales performance.
AthletaAssistant Manager
Sep. 2020 - Feb. 2024North Wales, Pennsylvania, United StatesGeneral Responsibility: Supports the general manager by setting the tone for the store team and bringing the brand to life for the customers and employees. Supports the execution of achieving performance goals, driving sales, customer and product operations, merchandising, and talent development. Teaches others and coaches behaviors to drive a high performing team that meets or exceeds goals. Area of Responsibility: Experience and Community In charge of outreach events to drive traffic and sales to the store. Works with local businesses, studios, and groups to create brand awareness and B2B collaborations. Other skills: Scheduling Hiring Onboarding Training Merchandising Product placement Flexing POS system Customer service Selling behaviors
AmazingCoExperience Manager
May. 2019 - Mar. 2020Philadelphia, Pennsylvania, United States
CycleBarAssistant Manager
Feb. 2018 - May. 2019Plymouth Meeting, PA-Identify new and creative ideas to generate prospects and leads to bring in guests to the studio -Schedule appointments to allow potential members to try Cyclebar and meet to discuss membership options to achieve guests' goals -Build relationships with members and create a welcoming and engaging environment -Work to sales goals and other internal metrics -Actively and enthusiastically participate in community, inside and outside events -Increase top line revenue by growing client attendance (new riders) and client retention -Provide high level of customer service to Cyclebar clients, handling customer requests or concerns in a positive and timely manner -Greet all customers entering the studio and develop relationships with recurring riders -Assist in the operational management of the studio
TrubarreBarre Instructor
Feb. 2017 - Aug. 2020Lafayette Hill, PAInstruct class based on Trubarre’s class format Monitors and instructs participants during class by educating on correct form and paper intensity Demonstrates proficiency by moving to the beat of music and giving physical, verbal, and timely cues Develops positive relationships with clients and class participants Actively listens to members, answers questions Actively greet clients and checks clients in before class Knowledge of Mindbody program to make retail sales to customers
Flywheel SportsStudio Coordinator
Feb. 2017 - Feb. 2018Bryn Mawr, PAProvide the highest level of hospitality and customer service to all guests Engage with guests, actively selling membership opportunities, class packages, and product offerings Work as a team with other staff Ensure studio and overall facility remains immaculate at all times, including everything from the bathrooms to the stadium Quickly and efficiently facilitate class check-ins Assist Studio Manager in general day-to-day operations of the studio Resolve guests concerns with the thinnest level of customer service Maintain product knowledge; provide proper bike set up for all riders, ensuring first time riders receive information on bike set up, techpack, torqboard, etc.
BeachbodyBeachbody Coach
Jan. 2017 - Jan. 2019Motivate others into reaching for their health and fitness goals through interpersonal communication and leadership Maintain customer database Mentorship Accountability Offer powerful personal development Promote fitness and health through Beachbody programs (P90X, Insanity, 21 Day Fix, etc.) Sell Beachbody programs through personal team Beachbody website or offline via e-mail order Give workout tips or suggestions to other fitness enthusiasts
cityHUNT Team building Scavenger Hunts & WorkshopsManager of Events and Staffing/National Adventure Guide
Jun. 2015 - Nov. 2016United StatesManager of team building events and National Head Guide. My responsibilities include: Client Engagement Production of events from start to finish Creativity/Gamification/Generating new games/Incorporating positive psychology into hunts Hiring Adventure Guides Training Adventure Guides on how to lead a group for a scavenger hunt Staffing events In charge of supplies (sending supplies to guides) Building and keeping relationships with clients by following up after events Traveling America to guide scavenger hunts Customer focused with good attention to detail Innovation and Awesomeness! AT CITYHUNT WE BELIEVE THAT CORPORATE TEAM BUILDING: Should be super engaging, not boring Should go beyond the traditional goal of “improving team work”, to a goal of “improving workplace happiness, and building deeper more meaningful relationships”. Should totally rock and improve your team Our beliefs are why our scavenger hunt team building experiences provide your employees with tools and strategies they can use to improve their workplace relationships and productivity. All while having fun competing in photo challenges, challenge tasks and exploring their surroundings. All cityHUNT’s are customized per the needs and requirements of our clients. Your team building adventure will be as unique as you are! CITYHUNT SCAVENGER HUNT TEAM BUILDING EXPERIENCES ARE DESIGNED TO: Encourages team members to build deeper relationships Improve confidence of workers Encourage out of the box thinking Improve communication Educates WHILE having fun Help promote positivity Bolster workplace happiness Incorporating techniques from the practice of positive psychology Experience the cityHUNT Difference: Let’s Get Awesome! 40 West Evergreen Avenue Philadelphia, PA 19118 1-877-HUNT-FUN [email protected] www.cityhunt.org http://www.yelp.com/biz/cityhunt-philadelphia-3 https://www.facebook.com/RealcityHUNT?fref=ts
Flirt Women's BoutiqueAssistant Manager
Jul. 2013 - Aug. 2019Blue Bell, PAResponsibilities: • Assist in purchasing clothing, jewelry, bags, shoes -Post new items/videos on social media accounts • Spokes model in videos for advertising and social media (Facebook live, Instagram, website, sponsored pages) • Assist customers on the floor • Help promote a fun atmosphere to customers -Unpacking new merchandise, preparing it for the floor • Cashier; Knowledge of Point of Sale
YMCA of Greater PhiladelphiaDance Instructor
Sep. 2011 - Jun. 2015Ambler, PADance teacher for children ages 3-12. Ballet, Tap, Jazz, and Hip Hop. Choreographed recital dances Assisted in production of recitals Assisted in purchasing costumes for shows
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