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Work Background
Experior Financial GroupSenior Financial Associate
Mar. 2023Alberta, Canada
High Performance LeaderCoach, Consultant, and Owner
Jan. 2023Alberta, CanadaEmpowering New Leaders Globally - Tailor-Made Coaching for Exceptional Results At High Performance Leader, headquartered in Alberta and serving clients across the globe, we specialize in transforming new or emerging leaders into confident, skilled, and inspiring figures capable of leading their teams to achieve high performance. Our services are designed for individuals who have transitioned from individual contributors to leading teams and those who wish to make that transition. Behind High Performance Leader is Sue Chaffey, a seasoned leader with nearly two decades of experience in senior leadership roles. Fueled by a passion for mentoring new and emerging leaders, Sue embodies and teaches courage and empathy - the key qualities necessary for successful leadership. With 20 years of experience, primarily in the non-profit sector, and holding a master of business administration, a bachelor of business administration, and specialized diplomas in both marketing and accounting, Sue brings a wealth of practical knowledge and academic insight to her coaching practice. Our Services One-on-One Coaching: Via Zoom, tailored around your unique needs and goals, starting with a thorough assessment to craft a targeted action plan for a transformative journey of 6 to 12 months. Group Coaching Program: Launching soon, this program offers bi-weekly sessions, exclusive resources, and networking opportunities. Consulting in the Non-Profit Sector: HPL supports non-profit organizations and charities with strategic planning, fundraising training for staff and boards, and organizational development so they can become high performers in the sector. Why Choose Us? Choosing High Performance Leader means embarking on a journey to develop enduring skills, confidence, and competencies for sustained leadership success. Sue was recognized as one of the Top 15 Coaches in Edmonton by Influence Digest Media in April 2024.
Experior Financial GroupFinancial Associate
Jan. 2023 - Apr. 2023Edmonton, Alberta, CanadaEstablished in 2014, our 3,000+ team of well trained, state and provincially licensed associates are available across Canada and the USA to assist you with all of your insurance and investment needs. Experior Financial Group is headquartered in Guelph, Ontario Canada and Cheektowaga, New York USA. Our Experior Financial Group Executives boast well into hundreds of years of experience in the financial industry. We have become known across the country as one of the fastest growing MGA’s in Canada and we have expanded into the USA to bring this unique model south of the border. Experior Financial Group is also a proud member of CAILBA. As a Senior Financial Associate with Experior, I can assist you in reaching your financial goals and creating a creating a personalized financial pathway that meets your family’s unique needs and goals. Contact me today to arrange a free, no-obligation meeting. I’ll assist you in getting the insurance coverage you need, investments that work for you in your unique financial situation and so much more. Our success is due to our client solutions, built around our proprietary Expert Financial Analysis software (EFA). It provides our clients with a simple easy to follow Financial Program offered exclusively through Experior Associates. The EFA provides a clear and accurate analysis of your current financial situation and shows you a step by step plan. I can help you with: - DEBT
Let me help you get out of debt years faster, potentially saving you thousands of dollars in interest and shaving years off your Mortgage and Debt payments.
- SAVINGS PLAN
Let me help you set up proper saving plans for retirement, education and future goals.
- INSURANCE
I'm here to help you review your insurance needs including establishing proper coverage amounts and potentially lowering your costs significantly. Looking for a career change, a fulltime position or a parttime opportunity? I'm building a team now so what are you waiting for? Let's connect!
American Income Life: AOInsurance Agent
Jul. 2022 - Jan. 2023Alberta, Canada
Canadian Association of MAiD Assessors and Providers (CAMAP)Executive Director
May. 2022The Canadian Association of MAiD Assessors and Providers (CAMAP) is a national, Canadian charity that received charitable status in 2021. At its core, CAMAP is made up of clinicians who provide MAiD services including assessment for eligibility and the provision of MAiD itself. While CAMAP is predominantly an association of nurse practitioners and physicians (family physicians, hospitalists, internists, anaesthetists, neurologists and more), anyone involved in the work or interested in supporting it is most welcome to join their community. This includes social workers, nurses, care coordinators, pharmacists, nurses, lawyers, researchers, administrators, pastoral care, and more. They are a diverse community from coast to coast to coast. Their purpose is to support those who work in this new field of healthcare essentially through providing guidance and education both to those new to the delivery of MAiD as well as to those who are seeking to enhance and deepen their knowledge. In May 2022, I joined CAMAP as their inaugural executive director at a time of great transition for the organization. The board is transitioning from an operating board to a governance board, will continue to focus on enhancing training, learning and education opportunities for its members, and revenue generation to support their important mission. If you wish to learn more about CAMAP's mission or how to contribute to this important cause, feel free to reach out to me. I’d gladly share with you how we are making a difference. I can be reached at executivedirector@camapcanada.ca.
Alberta School of Business, University of AlbertaAssistant Dean, Advancement
Jul. 2020 - Jan. 2023Edmonton, Alberta, CanadaI was responsible for leading the development and alumni relations team who are responsible for generating philanthropic investments into the University and Alberta School of Business and engaging with more than 30,000 business alumni. I personally held a portfolio of 80+ donors and prospective donors who wish to improve student experience, enhance existing and new programs, new initiatives, and capital projects. In my first 12 months with the School, I wrote a campaign framework and plan for the School's campaign for a new student collaboration space and then worked with donors, the advancement team, the Dean, volunteers, and central advancement leaders to secure more than 60% of the campaign goal. In this role, I was responsible for recruiting team members and retaining them by building and maintaining an environment where the team felt safe to bring their best to their roles everyday and were challenged to grow personally and professionally. I worked 100% remotely in this position due to the global pandemic.
University Hospital FoundationVice President, Philanthropy
May. 2018 - Jul. 2020Edmonton, Alberta, CanadaReporting to the President and CEO, in my role as Vice President, Philanthropy, I served as a key member of the executive leadership team where I was an active participant in making strategic decisions affecting University Hospital Foundation. In partnership with the President and CEO, I was accountable for fundraising and development activities in the areas of major gifts, planned giving, capital campaigns, donor engagement, special events, and prospect management and research and I was responsible for establishing and implementing the infrastructure needed to drive revenue. In my first 12 months, I led the recruitment of a team that was almost four times the size of the team I started with. I was the hiring manager for all active recruitments within the Philanthropy portfolio and was key to the onboarding of each new team member. I proudly led the Philanthropy team and managed a robust fundraising program through the development and implementation of fund development plans, goals and measurements that aligned with the University Hospital Foundation’s mission and vision and helped to meet strategic priorities and current/future funding needs. I thoroughly enjoyed forging new relationships to build the Foundation’s visibility, impact, and financial resources and I actively managed a major gifts portfolio to raise philanthropic dollars. I had the honour of working alongside creative, intelligent people who did their best work to push the boundaries of care and innovation at the University of Alberta Hospital, Mazankowski Alberta Heart Institute and the Kaye Edmonton Clinic. I worked 100% remotely from March 2020 to June 2020 in this position.
Glenrose Rehabilitation Hospital FoundationDirector of Development
Jul. 2017 - May. 2018Edmonton, Canada AreaDuring my short time with the Glenrose Foundation, I was a key contributor to getting a capital campaign refreshed, hiring appropriate staff (in fundraising, marketing, communications, administration) and led the development of a fundraising plan and budget to support the plan. I invested most of my time on building and repairing relationships with internal (AHS staff, physicians, volunteers) and external stakeholders (donors, sponsors, vendors and contractors) and this resulted in the Courage Gala (the Foundation's largest annual event) breaking the record for the highest net dollars raised to support the Glenrose Hospital.
Ronald McDonald House Northern AlbertaVP, External Affairs and Development
Aug. 2016 - Jul. 2017Edmonton, Canada AreaAs VP, External Affairs and Development at Ronald McDonald House Charities® Northern Alberta, I was instrumental in leading the organization to meet its mission outcomes while growing and diversifying its funding base. As a member of the senior leadership team, I was accountable for three departments: Finance, Marketing and Communications, and Development. I was an active participant in the development of the organization’s strategic plan, operations plan and the operational budget to support those plans. With seven direct reports, I coached, trained and mentored staff to become more efficient and effective in their roles. I was responsible for staff recruitment and performance management. I strengthened the organization in numerous ways- through the development of policy and policy applications, business planning including the funding requirements for expansion and renovation, the development of a strong foundation resulting in increased efficiency in general operations and fund development, the building of external strategic partnerships that enhanced operations, and the maintenance and strengthening of relationships with current supporters including volunteers, donors, and sponsors.
Northern Lights Health FoundationExecutive Director
Jan. 2010 - Aug. 2016Fort McMurray, AlbertaI had the pleasure of working with a dedicated group of volunteers who form the Board of Directors of the Northern Lights Health Foundation and equally dedicated and skilled staff who all have a deep passion for truly making a difference in the health of those living and working in the Regional Municipality of Wood Buffalo. I was responsible for ensuring the Board’s strategic priorities and business directions were achieved through the overall management and delivery of the Health Foundation’s budget, philanthropy objectives, relationships with donors and stakeholders, and delivery of programs and services. I served as an advisor, subject matter expert and project manager to the Board, Board committees, staff, donors and major stakeholders. I promoted and reinforced the Health Foundation's important role in the community and with stakeholders through four major accountabilities: collaboration with the board, program planning and management, operational leadership and risk management, and human resources leadership. I led the Health Foundation through the process of becoming accredited through Imagine Canada's national Standards Program. I led the Foundation through the successful planning and execution of the Foundation's largest capital campaign in their history- the $16M Gratitude Campaign that launched publicly in March 2016. During the Pacesetting and Leadership phase of the Campaign, I was actively involved in securing more than $6M in major gifts ranging from $250K to $2.5M. Check out www.gratitudecampaign.ca to learn more about the campaign. 2015 marked the Health Foundation's 30th year in operations. The Community Impact Leadership award through the Heart of Wood Buffalo Leadership awards program was presented to the Health Foundation in May 2015 for their continued commitment to the Wood Buffalo region and it's everlasting desire to create a healthier future for those working and living in the region.
Northern Lights Health FoundationManager, Fund Development
Sep. 2008 - Jan. 2010Fort McMurray, Alberta
Northern Lights Health FoundationEvents and Annual Giving Officer
Sep. 2006 - Sep. 2008Fort McMurray, Alberta
Career Connections CentreEmployment Counsellor
Jun. 2005 - Aug. 2006Grand Falls-Windsor, NLThe mandate of Career Connections Centre was to support individuals, who had a wide range of barriers and/or limitations to employment including physical/mental challenges, health issues, mental health issues, learning disabilities, alcohol-related birth defects, and any other issue/condition which made securing and maintaining a job difficult or impossible. As an employment counselor, I provided one-on-one enhanced employment support to individuals with barriers and disabilities that included: - Resume development
- Job placement
- Job search strategies
- Skill development including interview skills, computer skills, etc.
- Job maintenance - Employment readiness I left this position to accept a position with the Northern Lights Health Foundation in Fort McMurray, Alberta.
True Colors™Level 1 True Colors™ Facilitator
Nov. 2002 - Nov. 2016I am a certified Level 1 True Colors™ Facilitator. I organized and conducted True Colors Awareness and Application workshops. I received this training through Career/LifeSkills Resources Inc.. True Colors™ is a model for understanding yourself and others based on your personality temperament. The colors of Orange, Gold, Green and Blue are used to differentiate the four central personality styles of True Colors™. Each of us has a combination of these True Colors that make up our personality spectrum, usually with one of the styles being the most dominant. Identifying your personality and the personalities of others using True Colors provides you with insights into different motivations, actions and communication approaches. True Colors works because it is based on true principles and easy to remember and use – in all kinds of circumstances – from personal relationships to professional success. Connect with me if you would like me to facilitate a workshop for your organization. “Successful people know who they are and what their True Colors are… when you know what your core values and needs are and feel good about them, you can perform at your highest potential in every area of life. And when you share a working, mutual understanding of other’ core values and needs, you have the basis to communicate, motivate, and achieve common goals with utmost dignity, efficacy, and mutual respect.” -Don Lowry, creator of True Colors.
Government of Newfoundland and LabradorHuman Resources Planner
Aug. 2002 - Aug. 2004Grand Falls-Windsor, NLThe Rural Secretariat is a unique and innovative Provincial Government entity that strives to advance the sustainability of rural Newfoundland and Labrador communities and regions. It does this by engaging the public in deliberative dialogue about sustainability issues and challenges, supporting collaboration between and among rural stakeholders including governments, and facilitating and conducting research that helps inform government policy and decision-making.
As a Human Resources Planner with the Rural Secretariat in Central Newfoundland, I worked closely with the Departments of Human Resources and Employment, Health, and Education to examine the challenges and issues faced with the recruitment and retention of professionals to Central Newfoundland. I completed an extensive literature review of best practices for the recruitment and retention of health and education professionals. This included a review of strategies and best practices used provincially, nationally and internationally. I conducted face-to-face interviews with human resources managers and senior administrators within the health and education sectors to learn first-hand of their challenges. I developed and administrated a survey of more than 2000 expatriates. This survey served to better understand the reasons for why Central Newfoundland residents left the province and what would motivate them to return. During this project, I supervised two college work-term students who assisted with the logistics of the survey. I planned and executed a human resources forum that pulled together more than 150 industry, government and community representatives to discuss challenges and issues, to present the literature review findings and develop an action plan for the future. I developed promotional and educational materials for use by the provincial education and health departments to recruit professionals in those sectors. I worked with graphic designs and printers to finalize the project.
Community Business Development CorporationProgram/Business Development Coordinator
May. 2000 - Dec. 2001Grand Falls-Windsor, NewfoundlandCommunity Business Development Corporations, also known as CBDCs, are non-profit organizations that offer a variety of programs and services to help you start, expand or modernize a business. They offer valuable business counselling, training and advisory services. Anyone looking to start or purchase a new or existing business can apply for a loan - to a maximum of $150,000. During my two summers with the CBDC Central, I managed a program called Youth Ventures that empowers students aged 12-29 to start and run their own enterprises. I provided support with creating and developing business ideas, loan applications through the CBDC and Business Development Bank of Canada, provided one-on-one business counseling, assisted with marketing and communications, developed business plans and inspired youth to reach for their goals by becoming savvy entrepreneurs!
College of the North AtlanticInstructional Assistant- Business Programs and Manager of Student Help Center
Jan. 2000 - Dec. 2001College of the North Atlantic is Newfoundland and Labrador’s public college – one of the largest post-secondary educational and skills training centres in Atlantic Canada, with a history dating back 50 years. Today there are 17 campus locations throughout Newfoundland and Labrador, thousands of students studying their curriculum at various partner universities in China, and they operate a technical education college for the State of Qatar in the Middle East. As an instructional assistant for business programs and manager of the student help center, I provided support to first, second, and third year business students on a variety of business courses including financial accounting, business communications, and economics. I worked one-on-one and in a group setting with students to support academic progress. I prepared lesson plans, presented material to students, organized and maintained the student help centre, stimulated and motivated students to meet their personal goals, and counseled students on different course material.
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