Tiffany Lancaster

IT Director @Shelter Insurance Companies

Project CoordinatorEngineerOffice AdministratorEducationOffice AssistantSoft Skills TrainerComputer engineerContent WriterProofreaderAssistantPersonal AssistantCopywritingUnited StatesTyping SpecialistITHRCustomer ServiceConsultingSystem AnalystBusiness OwnerData Entry SpecialistProduct ManagerProject ManagerTraining&Development SpecialistData EntryBusiness AnalystAdvisorData Entry AssociateDatabase CoordinatorDocument Processor

IT by day specializing in vendor management, training, coaching, ITSM, and regulatory reporting. Gathering and reporting on data is a big part of my day. In my off time, I help small businesses manage their social media content and postings.

People also viewed

Manager @Unesco Chair on Science Diplomacy

TranslatorEditorProofreader+12 tags

Tooling Engineer @Viant Medical

DesignEngineerUnited States+3 tags

MoscowRussia✨ Business Owner+1 tags

Dr Dapo Olafimihan

Clinical Psychologist, Director @Latitude Psychology

Life Science & Health CareBusiness OwnerPostGraduate+20 tags

Ma Merdekah Delid

Communication consultant & digital strategist

CopywritingContent WriterMarketing+12 tags

Georgiana Andrei

Consultant @Andrei Consultancy

✔️ ITBusiness Owner💼 C-level Executive+27 tags

Barbara Whitehead

Data Entry, Proofreader, Copywriter @Self Employed Remote Worker

United States📝 Influencer or BloggerEducation+19 tags

Zainab Sharrofna

Art Director / Graphic Designer

Saudi ArabiaMarketingGraphic Designer+6 tags

Rachael Pattillo

Marketing Coordinator @City of Georgetown

Customer Experience Manager

ProofreaderTechnologyCustomer Researcher+11 tags

Feedback from Tiffany’s ex-colleagues

user-post-1

user-post-2

user-post-3

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Director Of Information Services

Shelter Insurance CompaniesDirector Of Information Services

Oct. 2021Columbia, Missouri, United StatesSupporting the teams / systems around Life, Claims, AMS (Agency, Accounting, Actuarial, Workday, etc.) and Say Insurance.

Director - Enterprisewide Systems

AcxiomDirector - Enterprisewide Systems

Jan. 2020 - Nov. 2021Conway, ArkansasSupporting Service Management, CRM, Web, and Productivity teams

IS Supervisor - Service Management

Shelter Insurance CompaniesIS Supervisor - Service Management

Mar. 2019 - Jan. 2020Columbia, MO, United States

Senior Analyst / ITSM lead

Shelter Insurance CompaniesSenior Analyst / ITSM lead

Jun. 2001 - Jan. 2019Columbia, Missouri AreaService Management Professional leading ITSM Process Management team. Responsible for Change and Release Management while assisting with helping Problem Management, Incident Management, and Continuous Improvement Processes. Agile Trainer & Coach Certified Product Owner Scrum Master Software Administration ServiceNow CA Service Desk Atlassian Tools: Crowd, BitBucket, JIRA Software, and Confluence AWS Jenkins MicroFocus (formerly Serena) source control tools: ChangeMan & Dimensions CM Project Management for various sized projects Team Lead of large production support teams 20+ experience ranging from DevOps concepts to Mainframe Development.

Analyst

Convergys CorpAnalyst

Jan. 1996 - Dec. 2001

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

Get Recommended to New Customers

Connect with Like-Minded People

Find a side project

Reach Top Niche Experts

Find Jobs on a Hidden Market

Find a Perfect Co-Founder

Find a Trusted Mentor

Hire Top Global Professionals

See more people like Tiffany on Intch

Data Entry

607696 people

21

Visual Designer

17

Assistant manager

16

Customer service specialist

Data EntryData Entry Specialist

199763 people

21

Visual Designer

17

Sr Director, Customer Support

17

IT Tier 1 Support @ University Hospital of the West Indies