BnB FormulaStudent Success Manager
Apr. 2022 - Aug. 2022Scottsdale, Arizona, United StatesSpearheaded outreach efforts by making an average of 250 calls daily to prospective students, effectively initiating and cultivating relationships to understand their educational goals. Guided leads through the early stages of the enrollment process, providing personalized support and information to foster engagement and enthusiasm about available programs. Collaborated closely with consultants by seamlessly transitioning qualified leads for closing, ensuring a smooth handoff and maintaining a high conversion rate. Developed and implemented effective follow-up strategies that increased lead nurturing effectiveness, contributing to an improvement in overall enrollment rates. Managed and trained a team of new coworkers, providing mentorship and support until they established their own pods, fostering a collaborative environment and enhancing team performance. Leveraged feedback and insights from interactions to enhance outreach strategies and improve student engagement, driving a culture of success within the organization.