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Work Background
VerizonAssociate Director of Sales
Mar. 2022Salt Lake City, Utah, United StatesAs a Managing Partner I lead a team of Senior Account Managers to consult on digital transformation solutions with small and medium business customers. I consult with internal and external business partners to provide creative solutions to common business problems. I develop and implement adaptive sales strategies to grow and strengthen the relationships with our existing and new customers. Successful implementation of these core objectives results in millions in revenue added for Verizon. This is all done while providing best-in-class customer experience.
VerizonSenior Account Manager
Jan. 2019 - Mar. 2022Salt Lake City, UtahDevelop and strengthen relationships with small and medium businesses while finding solutions that positively impact bottom lines with short and long term net return on investment. Monitor market changes and work with customers to adapt and remain agile. Consulted customers on technology roadmaps and future outlook to prepare them for competitive landscapes. Show potential customers the value of Verizon and grow account base. Focus on multi solution consultations in order to maximize ROI and become a true technology consultant.
VerizonSmall and Medium Business Specialist
Jan. 2017 - Jan. 2019Salt Lake City, UtahConsult with customers in store and on site to find impactful solutions to reach business goals. Assist business owners and managers with finding efficient plans and structures for Verizon solutions. Assist retail stores in selling to small and medium businesses. Own the SMB metric for 3 locations in Northern Utah. Ensure proper delivery of training, skill retention and execution for SMB sales. Sales leader in 2017, Winner's Circle for North Central Market.
Verizon WirelessSolutions Specialist
Sep. 2014 - Jan. 2017Salt Lake City, Utah
Face to Face LiveRegional Sales Director
Jul. 2013 - Apr. 2014Tucson, Arizona AreaFace to Face Live is a premier reseller of Radvision (An Avaya Company), Lifesize (A division of Logitech), Huawei, and Bluejeans video conferencing equipment and services. We provide hosting, bridging, recording, streaming and support services to Enterprise and Small businesses that would like to improve their efficiency and effectiveness by reducing travel, increasing productivity time and increasing accountability all while enjoying HD quality. My most recent responsibility includes spearheading the development in our business model for eLTE from Huawei. Enterprise Long-Term Evolution enhances business operations by providing cutting edge connectivity for small to large sites anywhere in the world with a custom engineered mobile network for sites including mining, oil & gas shore-to-rig, railway, municipal and emergency services. Some of our premier clients include Burger King, PF Changs, US Foods, Titleist/Footjoy and many others. We have also been selected as a preferred A/V reseller on the State of Arizona Contract. This makes it much easier for you to enhance your AZ based business with Face to Face Live. I will be providing these services to my hometown of Tucson, AZ, all of Southern Arizona, as well as Southern California. eLTE service area is worldwide. Please feel free to contact me regarding possible demos or for more information. Extensive information is also available on our website at www.F2FL.com (eLTE info pending website refresh)
AT&T MobilityRetail Sales Consultant
Aug. 2008 - Jul. 2013Flagstaff, AZDevelop and attain customer experience and sales objectives for store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience.
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