CommonSpirit HealthFunctioning as Director-Level Lead (Board-Certified Chaplain)
Aug. 2019Pueblo, Colorado, United StatesTrusted to lead enterprise-level mission strategy, ethical counsel, and cultural system design across a Level 3 trauma center—bridging values, legal compliance, and cross-departmental trust in the most emotionally charged parts of care. ● Led and stabilized a high-functioning chaplaincy team across trauma, ICU, oncology, and behavioral health ensuring 24/7 coverage and zero service gaps across 300+ weekly patient interactions, even during staff attrition and crisis surges. ● Created, trained, and implemented the hospital’s first Decedent Affairs System, now used facility-wide to ensure legal compliance, family trust, and cultural care through death, while preventing compliance violations during high-risk transitions. ● Regularly facilitated Advance Directives for patients and families, including Five Wishes, MPOA, MOST, and Proxy Decision Maker structures, serving as the legal liaison in emotionally complex cases. ● Integrated Epic EHR, FICA/HOPE models, and Press Ganey alignment into spiritual care systems to ensure outcomes were trackable, ethical, and human. ● Acted as go-to ethics advisor and cultural translator during cross-departmental tension, end-of-life conflicts, and high-risk family interventions. ● Spearheaded mission alignment and DEIB integration within high-pressure clinical environments to reduce patient distress and staff attrition.