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Work Background
FPI ManagementHuman Resources Recruitment Coordinator
Jun. 2022United States
Heffernan Insurance BrokersBenefits Coordinator
Mar. 2022 - Apr. 2022San Francisco, California, United States
Animal Care ClinicRegistered Veterinary Technician
Nov. 2013 - Mar. 2022San Pablo, CA• As Safety Coordinator, assisted HR manager with implementing a best-practices program and led a small group to develop value statements and practices to support a positive and socially responsible work environment. ICU/Surgical technician: • Handled ICU/Surgery cases in a fast paced, detail-oriented hospital environment: patient care, updated owners, customer service, billing and record maintenance, etc.
• Managed and maintained controlled drug logs and OSHA (Safety) protocols (e.g., manuals, logs, labeling, etc) for the 60+ employee hospital.
• Responsible for client-doctor-patient interactions, going over estimates, and taking payments as needed to ensure smooth hospital flow.
California Nurses AssociationData Entry Clerk
Aug. 2013 - Jan. 2014Oakland, CAData entry, particularly using Microsoft Excel, Outlook, and Word, but also hard copies. Intermittent copying, database work, filing, mail opening and sorting, cleaning, etc.
Cherry Chase Pet HospitalHead Receptionist/Registered Veterinary Technician
Oct. 2012 - Dec. 2012Sunnyvale, CA• Checked clients in/out, updated confidential records, answered phones and maintained contact through various forms of email/fax with all clients for two separate businesses. • Accepted payments and made deposits at the end of each day.
• Maintained surgery, controlled drug, and inventory logs as needed.
VCA Lewelling Animal HospitalRegistered Veterinary Technician
May. 2010 - Sep. 2012San Leandro, CA• Answered phones, filed, updated appointments, and handled public relations concerns as needed.
• Updated and revamped the OSHA and safety programs - Safety Coordinator.
• Planned and implemented new inventory programs and filing systems.
• Was in charge of updating surgery, controlled drug, and other logs throughout hospital with the use of Microsoft Word, Excel and Power Point.
• Responsible for budget management, inventory, supply requisition - Inventory Manager.
• Unnamed lead technician - supervised incoming students and other staff on procedures and protocols as directed by hospital manager.
Berkeley Dog and Cat HospitalRegistered Veterinary Technician
Mar. 2008 - May. 2010Berkeley, CA• Handled receptionist duties as needed during emergency hours. • Entered charges for hospitalized patients and gave financial updates to owners. • Cared for emergency, critical care, and post-op patients and updated medical records as needed.
Banfield, The Pet HospitalVeterinary Technician
Sep. 2007 - Dec. 2008San Leandro, CA• Worked with front desk staff, sales, and client services. • General practice-surgeries, anesthesia, dentals, radiographs, injections, etc.
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