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Network Power<100 people
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Business Owner
🧑💼100%
C-level Executive
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Work Background
Hearth AIOperations Lead
May. 2024
Outwitly Inc.Talent Coordinator & Executive Assistant
Nov. 2021 - Jun. 2023RemoteAt Outwitly Inc., I combined my expertise in talent acquisition and executive assistance to enhance company operations and growth. As a Talent Acquisition Specialist, I was responsible for developing and implementing effective recruitment strategies that not only expanded the client base by 50% but also significantly boosted the employer brand, attracting a higher volume of top-tier candidates. In my role as Executive Assistant, I streamlined internal processes, including the overhaul of the client database system, which increased productivity and assisted C-suite executives in meeting strategic goals efficiently.
Tbooth wireless / la cabine T sans filSenior Sales Associate
Oct. 2020 - Nov. 2021At Tbooth wireless, my role as a Senior Sales Associate involved streamlining our billing processes, leading to a 15% reduction in errors, and handling customer issues effectively, resolving 95% of complaints to their satisfaction. I also took charge of training new sales associates, significantly shortening their onboarding time by 25%.
FreelanceCareer and Operations Strategist
Oct. 2017I’m passionate about helping people discover and transition into careers they truly love. As a career coach, I’ve had the privilege of working one-on-one with over 80 clients, guiding them to understand their unique strengths and find roles that truly fulfill them. My approach is personalized and supportive, focusing on aligning each individual’s talents and passions with meaningful career opportunities.
Open Call CentreHuman Resources Operations Manager
Mar. 2017 - Nov. 2021In my role at Open Call Centre, I managed HR operations, focusing on optimizing our customer relationship management system and internal processes to improve efficiency and accuracy. I oversaw a team of 50 professionals, enhancing data management which resulted in a 40% improvement in data retrieval speed, and implementing new office protocols that reduced error rates and increased operational efficiency. And I played a key role in executive support, coordinating 500+ meetings and events.
Canad InnsTeam Development Specialist
Jun. 2013 - Nov. 2017Initially hired as a Server, I was promoted to the leadership team (Supervisor) in July 2017. Focused on creating positive experiences for guests and employees, training new staff members, driving business results, and maintaining security systems.
Ol' Skool DinerOperations & Human Resource Manager
Jun. 2013 - Jan. 2017An upcoming restaurant situated in the heart of Inkster Industrial Park. I had the pleasure of opening and operating Ol' Skool Diner as one of their primary stakeholders.
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