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Horizontal DigitalSenior UX Designer
Mar. 2022Denver, Colorado, United States
Deloitte DigitalSenior UX Designer
Jun. 2021 - Mar. 2022Denver, Colorado, United StatesLed the UX Design team on a project for Health and Human Services to design two internal intranets and one web application for their financial side of the organization. Completed a six-week discovery and website evaluation project for the Virginia Department of health which included user and stakeholder interviews, heuristic evaluation, UX Playbook, design recommendations, and two proposed mid-fidelity wireframe solutions.
Deloitte DigitalUX Designer
Jul. 2019 - Jun. 2021Austin, Texas AreaImpacted several projects in the government space, including the Pretrial Justice Institute, Texas A&M - Mays Business School, The Department of Treasury, Virginia Department of Health, and the FDA by working closely with product teams and stakeholders through website redesigns, UX discovery work (user research and testing), heuristic evaluations, client presentations, and human design efforts. Worked as the lead UX designer on a year-long project with the FDA to redesign the Sentinel Initiative website which included over 43 user interviews and usability tests, research synthesis, personas, journey maps, wireframes, and design iterations. Responsibilities on projects typically include UX research and discovery, UX audits, stakeholder and user interviews, interview synthesis, affinity mapping, wireframes, mid-high fidelity designs, and prototypes, client presentations and decks, and working very closely with product managers, developers, and our clients to achieve success.
QuantumDigital, Inc.Product Designer
May. 2018 - Jul. 2019Austin, Texas AreaWorked as the sole Product Designer on a team with two developers and two product managers on several internal product lines and web applications. Successfully Increased orders by over 8,000 mail pieces in the first month after redesigning the AutoMail web application. Created a design system of reusable components and standards to solve for inconsistent experiences, language, and accessibility guidelines. Collaborated with the product development team to design and create new features for our two product lines and account sign-up process.
Texas State UniversityUI and UX Designer
Dec. 2016 - May. 2018San Marcos, TexasPrimary responsibilities included website design consultations for many areas across campus, full website redesigns (from information architecture to final prototypes), maintaining and updating the university style guide, and managing all websites under the University Marketing website umbrella. Led the user experience strategy and design initiatives for the website of a university with over 25,000 students. Conducted and analyzed user testing sessions with 68 participants in order to develop information architecture and UX design insights for the admissions website. Designed a responsive website for the Wittliff Collections, in conjunction with developers and stakeholders.
Standard Beagle StudioUI and UX Designer
Dec. 2014 - Dec. 2016Austin, Texas AreaLed the user experience strategy and drove design initiatives for multiple web design projects for small-medium-sized businesses. Collaborated with a small team to execute full website redesigns, new website designs, and web application designs. Designed a software tool that offered potential clients sound legal guidance in estate planning. Served as the lead designer responsible for user research, user experience, and visual design efforts, as well as QA testing for several clients in the healthcare and real estate industry. Redesigned a hospital website to increase patient accessibility to provider information and scheduling.
Standard Beagle StudioUX Design & Marketing Intern
Jul. 2014 - Dec. 2014Austin, TXCrafted graphics, managed social media accounts, curated blog posts, assisted on multiple web redesign projects, and managed the company website updates.
Cambridge Insurance Agency, LLCBusiness Development Representative
Oct. 2013 - Jul. 2014Austin, Texas AreaDrove the Austin area sales and marketing efforts by developing and maintaining relationships with potential customers and referral partners.
Liberty Mutual InsuranceSales Representative
May. 2013 - Sep. 2013Georgetown, TXCounseled and advised potential clients on risk and protection for home, auto, and life insurance products.
Liberty Mutual InsuranceSales Intern
Mar. 2013 - May. 2013Austin, Texas AreaDaily responsibilities consisted of helping to prospect for new clients, working with affinity partnership leads and clients, closing insurance policy sales, responding punctually to customer calls, analyzing client needs, and attending networking events.
Spurs Sports & EntertainmentGame Operations and Marketing Intern
Nov. 2011 - May. 2012Cedar Park/Austin, TXWorked as an intern. as an assistant to the Senior Operations Coordinator for the Austin Toros (now called the Austin Spurs) in the office and at all home games during the 2011-2012 NBA D-League Season. In charge of on-court promotions and contests, managing the mascot, the merch station, the kid's zone, creating game scripts and outlines and ensuring all duties were met during the games by reporting to the Operations Coordinator.
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