Viktor Lenac ShipyardOrganizational Psychologist
Apr. 2011 - Oct. 2019Croatia, RijekaJob analysis
-designed a job analysis project: defined the procedure, translated and adjusted questionnaires for assessment in order to develop company-specific custom-made scales
-interviewed job analysts and collected job analysis data
Employee selection
-conducted psychological assessments
-defined selection criteria based on the job analysis data
-structured interviews in accordance with selection criteria
-trained managers to conduct selection interviews
-monitored quality of selection and implemented adjustments in order to improve the process and the outcomes
Employee development
-kept records of developmental needs and ongoing and completed educations
-designed the procedure for assessing education effectiveness, implemented in the field of industrial maintenance and multi-skilling
-managed internships and monitored the internship exams
Training and education
-delivered “NCL academy” trainings (all-day modules)
-conducted performance management trainings
-held motivational, culture building and change management workshops
Performance management
-organized, coordinated and monitored performance appraisals
-supervised evaluation process, ensured transparency, inspected the validity and objectivity of the grades
-held group and individual instructions
-developed performance management appraisal forms using behavioral anchored rating scales
-standardized proficiency tests
Organizational culture and climate
-monitored turnover and the rate of stability
-conducted intermediate and exit interviews
-measured organizational culture and climate (employee satisfaction)
-created data-based reports and improvement guidelines
Management consulting
-employee selection, placement and development
-performance and conflict management
-employee behavior
Mediation/Interventions
-mentor – trainee
-superior – subordinate
-silo behavior
Coaching
-individual
-group/team
-systems