Evergreen Valley EspressoIT Manager
Jun. 2015 - Sep. 2018Olympia, Washington Area-Setting up Point of Sale system and all trouble shooting
- Monitoring and implementing all camera and security system syncing
- Increased daily sales by 20% over a 3-month period by using suggestive up-selling strategies.
- Oversaw day to day operations, including; managing staff, inventory management, payroll accounts, and basic office duties
- Greeted and listened effectively to customers to ensure courteous and quick service
- Maintained shop cleanliness at all times, including cleaning tables, maintaining condiment bar, and removing trash.
- Prepared and served drinks and food in accordance with health codes and cafΓ© standards.
- Performed all support tasks such as cleaning cases and equipment, and restocking display cases.
- Worked on registers daily to authorize returns and exchanges, and audit receipts.