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Work Background
IT Specialist
Montgomery County Government - Department of General ServicesIT Specialist
Jan. 2015Rockville, MD- Systems and Database Administration - User and Application Support - Internet and Intranet site development (SharePoint) - Fleet Management Applications
Implementation Consultant
DigitalRouteImplementation Consultant
Feb. 2014 - Nov. 2014Alpharetta, GA: Telecommuting from Maryland
Systems Administrator & Oracle DB Administrator
MNCPPCSystems Administrator & Oracle DB Administrator
May. 2009 - Feb. 2014Rockville, MarylandSystems Administration: - Maintaining and supporting Active Directory, Group Policy, Citrix, System Security, Backup & Recovery and IIS - Supporting mobile devices including smart phones and tablets - User support in-house and remotely Network Administration: - LAN/WAN Infrastructure monitoring, troubleshooting and maintenance Database Administration: - Maintenance, upgrades, repair and monitoring of Oracle Database - Managing user accounts, access and security *** Certified in CompTIA Network+ Certificate, July 2009 *** -
Application Developer
Telarix, IncApplication Developer
Nov. 2008 - Feb. 2009- Designed document describing product development based on client’s requirements. - Customized and enhanced products with new requirements on different software modules using T-SQL and Stored Procedures on SQL Server 2005, XML-based engine for Web Applications (LogiXML) and Microsoft Visual Studio 2008 (Team Foundation Server). - Troubleshoot product customization bugs reported by clients using SQL test codes and ensure that input and reference data is correct and product configuration is properly done. - Unit testing to verify if individual units of source code worked properly. These tests included functions, procedures or programs.
Implementation Engineer
Telarix Inc.Implementation Engineer
Jun. 2008 - Nov. 2008- Documenting business requirements and functional specification - Customized and enhanced products using T-SQL and Stored Procedures on SQL Server 2005, XML-based engine for Web Applications (LogiXML) and Microsoft Visual Studio 2008 (Team Foundation Server) - Troubleshoot product customization bugs reported by clients using SQL test codes and ensure that input and reference data is correct and product configuration is properly done - Unit testing and verification of individual units of source code functionality. These tests included functions, procedures or programs
IT Specialist
EF Technology / MRISIT Specialist
Aug. 2004 - May. 2008- Installed, configured and maintained servers and workstations. - Implemented backup and security procedures to ensure data integrity. - Installed and monitored network related software and hardware to ensure systems and network security and availability. - Provided technical support for the IMIS Membership Database. - Researched, evaluated, recommended and implemented new technologies. - Created and maintained user accounts, mailboxes, permissions and policies in Active Directory and created user profiles on workstations. - Administered Toshiba telephone system.
Software Engineer/Technical Pre-Sales
Comptel PlcSoftware Engineer/Technical Pre-Sales
Jun. 1998 - Jan. 2004- Determined business requirements and functional specification, designed, implemented, and tested mediation billing systems for telecommunication. - Converted raw usage data from GSM switches and network elements into call detailed records (CDRs) for billing purposes. This involved switches and network elements for Nokia, Ericsson, Siemens, Nortel, SEMA and CMG and Billing system format for BSCS UTX (LHS), GSM1205 (AMDOCS), Kingston-SCL Jupiter, InterConnecT and ICMS (IBM). AMA80, ORGA and TAP3. - Developed programs to automate unit/integration testing using shell scripts on Tru64 UNIX, AIX 4.3 and Solaris 7. - Documented technical test plans and software delivery. - Conducting onsite and offsite Customer Training on technical and business level of the product. - Troubleshoot and resolve products errors identified by client.
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