Quest DiagnosticsManager, Reporting and Data Architecture
Sep. 2002 - Oct. 2020Collegeville, PA• Lead the design and development of reporting and software solutions enabling sales team self-service for reviewing geographic results and trends • Defined strategy to ensure consistent improvement in data offerings and capabilities associated with commercial sales reporting
• Championed the use of reporting and analytic tools with user community and participated in product upgrades, implementation, and testing
• Partnered with business area leadership to understand objectives and reporting demand, balancing technical capabilities and resources with desired deliverables, guiding customers through the development lifecycle
• Provided guidance and technical support to reporting and systems analysts with both special projects and daily activities
• Worked closely with IT on projects to define new data structures, integrate additional data sources, and ensure efficient operation and availability of data warehouse and BI toolset
• Drove integration and automation of manual reporting processes, reducing FTE hours spent extracting and compiling information