Con-way Inc.Customer Service
Jun. 2012 - Jan. 2015CSR, Data Clerk, Backup Dispatch-Customer-
Customer service and problem resolution, Data entry, billing, corrections, record keeping; vehicle condition reports, driver logs and payroll data sheets. Back up dispatch, assist drivers with pickups and directions, Cover O.S. & D when the clerk is out, make delivery appointment and contact shippers about Overages shortages or damages. Excel reporting and generate forms as needed.