ProfiteroSenior Deployment Manager
Sep. 2020Windsor, England, United Kingdom- Got promoted to the position of Senior Deployment Manager from Deployment Manager due to taking on additional projects and excellent performance.
- Owned the entire range of deployment management functions in development of customised solutions for eCommerce across North America, Australia, Africa, Europe, APAC and LATAM, including client onboarding, requirements gathering, risk analysis and mitigation, and quality control.
- Executed over 100 successful deliveries for leading brands such as Beiersdorf, NAOS, Sanofi, Shiseido, and others, resulting in high satisfaction rates as indicated by Profitero's internal client feedback collection tools.
- Successfully oversaw program management for a pool of Beiersdorf projects in 30 countries, achieving a successful launch within 6 months despite high demand and tight deadlines.
- Supported service teams of software developers, data enrichment specialists and QA engineers, to introduce system enhancements in alignment with business needs.
- Led and trained a team of 3 deployment managers.
- Suggested improvements to content matching features, enabling more effective content analysis.