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Work Background
DHL Supply ChainCommunications and Engagement Champ
Jul. 2024Derby, England, United Kingdom
DHL Supply ChainDiversity, Inclusion, and Belonging Core
Jul. 2023Derby, England, United Kingdom
DHL Supply ChainOMS and Planning
Jan. 2023 - Jul. 2024Derby, England, United KingdomResponsible for accurately reporting Shift Status information on a 2 hourly basis
Ensure the Warehouse and Co-Pack Operation is resourced sufficiently to achieve volume throughputs and is in line with the operational budget.
Co-ordinate activities for the Site Resource Planning Manager in terms of planning Performance Reviews, 121 meetings and Process Confirmations
To monitor and validate the quality of the information received from the Resource Planning Model and challenge accordingly
Ensure accuracy of resource against volume throughputs
William HillCustomer Service Representative
Sep. 2021 - Jan. 2023Leicestershire, England, United Kingdom- Ensure optimum customer management experience by delivering maximum customer satisfaction
- Being able to adapt to cultural diversity with different customer engagements, - Ability to assert with proper communication skills when situation calls for it.
- Collaborate effectively with other members of the team, given peculiarities, when assigned in different shops.
- Always willing to do the extra mile and initiative required of the job as simple as cleaning the shop, preparing some materials for following days opening.
- Honesty and Reliable in undertakings given cash management on opening and closing shifts.
Mezzino Student LivingResident Services Coordinator
May. 2021 - Sep. 2021Leicester City, England, United Kingdom- Responding to residents needs via call or physically on their daily basis needs. Ensure to address any issue that have risen to fire alarm signal. Ensure regular communication with accommodation manager as needed.
ADAPTUS CARES LIMITEDHealthcare Assistant
Apr. 2021 - Sep. 2021Leicester, England, United Kingdom- Being able to adapt to cultural diversity with different customer engagements with respect to personal client care, household chores, and other special errands requested.
- A team player and effective communicator in the conduct of day-to-day business to deliver the utmost patient care needed.
Colgate PalmoliveIn Store Management Manager - Sales Merchandising
Mar. 2019 - Apr. 2021National Capital Region, Philippines- Maximize merchandising budget via cost effective measures like project consortium, negotiations, supplies efficiency and process efficiency.
- Superior Negotiation and influencing skills with customers both internal and external to achieve optimum results
- Critical thinker in approaching solutions needed in the job, with proper alignment with finance and legal department
- Managed team of 1K+ headcount of the TPA including direct reports personnel and intern placements
Colgate-PalmoliveIn Store Management - Sales Shopper Activation
Jun. 2017 - Mar. 2019National Capital Region, Philippines- Collaborating effectively with internal (sales, retail marketing, legal) and external stakeholders (Suppliers) to deliver optimum service Luzon Team.
- Highly skilled in creative in approaches to deliver the best outcome ie Event management (best booth for Super 8), Point of purchase materials
- YCMAD Awardee for Merchandiser Training material
Colgate-PalmoliveCustomer Sales Development Manager
Jan. 2012 - May. 2017Philippines- Assigned initially from a small territory to a big and complex area, building superior distributor relationships in different areas, with year-on-year achievement of sales goals. - Ensure optimum collaboration with head office personnel to deliver utmost results in my KPI – Hanging balances, In store programs, logistics, promotions, 5Ps efficiency. - Coached and trained distributor sales personnel to become highly motivated and independent individuals thereby achieving sales targets month on month.
- Best in Sales Effectiveness Awardee (Special Award)
Pascual Laboratories, Inc.Sales Organizational Development & Training Manager
Jun. 2010 - Dec. 2011National Capital Region, Philippines- Achieved optimum structure for sales team by working on the hiring and recruitment of the sales team (Sales representatives)
- Creation of Training Roadmap for the sales team against the needed competence to achieve superior sales competence
- Formulation of reward and recognition program for the sales team both short term and long term to deliver optimum results in their KPIs.
Kimberly-ClarkSales Trade Operations Manager
Aug. 2008 - Dec. 2009National Capital Region, Philippines- Managing Operating expenses for entire consumer sales with ensuring cost saving measures
- - Able to maximize merchandising budget (90M PHP) via negotiations, supplies efficiency and process efficiency.
Kimberly-ClarkSales Capability Manager
Jan. 2007 - May. 2010National Capital Region, Philippines- Creation of Training Roadmap for the sales team against the needed competence for both sales team, in collaboration with SADEC Team
- Managing Operating expenses for entire consumer sales with ensuring cost saving measures
- Alignment of internal process, collaborating efficiently with Human Resource Programs like Sales Rewards and Recognition
- Co implemented with SADEC on Business Intelligence on Internal Distributor Reporting System
- Highly resilient to be able to adapt to handling other position to help in the organization - Co lead with Sales Development Manager in program implementations – SAP transition (BI and Promotions Set up)
- Regular semi annual publishing of Newsletter (Le solde) for the Sales team
Kimberly-ClarkSales Capability - Training Officer
Jan. 2006 - Dec. 2006National Capital Region, PhilippinesCreation of Training Roadmap for the sales team against the needed competence for both sales team, in collaboration with SADEC Team
- Effectively conducting training for the secondary organization along with training materials creation
Kimberly-ClarkCustomer Business partner team leader (key accounts) / Regional sales manager (distributor)
Jan. 2005 - Dec. 2005Manila and PaTaBaZa- Achieved superior performance month on month, with being able to lead team with customer specific strategies related to retail efficiency – assortment, on shelf availability, on and off shelf displays, promotions, New product intro, logistics and over all customer service.
- Understanding industry trends via optimum use of business intelligence and competitor know how - Ensure team performance efficiency and effectiveness
Kimberly-ClarkDistributor Customer Sales specialist
Mar. 2003 - Dec. 2004Philippines- Achieved superior performance month on month, working on customer specific strategies related to retail efficiency – assortment, on shelf availability, on and off shelf displays, promotions, New product intro, logistics and over-all customer satisfaction.
- Understanding industry trends via optimum use of business intelligence and competitor know how - Well managed budget according to standards – clean hanging balances, within cost to sales and return on investments
- Best in Category Sales awardee and Zero Hanging Balances Awardee
Eli Lilly and CompanyMedical sales representative
May. 2001 - May. 2002Philippines- Effectively planning schedules to ensure achieving MD sales calls performance, along with the sales drive to ensure achieving sales targets month on month.
- Creatively build strong business relationships with Priority MDS
Dispo Products LtdSales Representative
Mar. 2000 - Apr. 2001Philippines- Conduct product training to key decision maker to ensure delivering sales target month on month
- Built strong business relationships with key decision makers - Seamless understanding of process in both government and private institutions to obtain end to end results, delivering sales growth.
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