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Work Background
GCB Bank PLCManager, Data Scientist
Sep. 2024Greater Accra Region, GhanaAs a data scientist, I leverage advanced statistical methods and machine learning algorithms to analyze large datasets, develop predictive models, and optimize business processes. My work directly contributes to key performance metrics, including revenue enhancement, reduction in dormant accounts, improved collection efficiency, and customer lifetime value. By collaborating with cross-functional teams, I help drive digital transformation, improve customer experience, and ensure adherence to risk management and data governance standards.
WorkSourceProcess Documentation Specialist
Aug. 2023 - Jun. 2024Develop, maintain, and update SOPs for all aspects of the organization's operations
GCB Bank PLCAssistant Manager, Business Process Analyst
Jun. 2022 - Aug. 2024Greater Accra, GhanaBusiness Process Engineering & Re-engineering, Business Process Assessments, Business Process Design & Modelling and Business Process Improvement
GCB Bank LimitedPower Systems Specialist
Mar. 2017 - May. 2022Greater Accra, Ghana
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