Fierce ConversationsInterim Marketing Director, Fierce (via The Brooks Group)
Dec. 2021 - Apr. 2022United StatesFierce is a leading training and development company focused on helping organizations communicate effectively, build strong cultures, and increase performance through transformative conversations. I stepped in as Interim Marketing Director during a pivotal period to stabilize marketing operations, align strategy with sales, and drive measurable results. Key Responsibilities & Achievements: • Led content, advertising, PR, and creative initiatives while acting as a strategic partner across departments during a leadership transition • Managed HubSpot CRM, email marketing strategy, and weekly lead scoring aligned with sales team needs • Launched a podcast strategy to expand brand reach—transcribing and repurposing episodes into blogs, CTAs, and a Wistia-hosted series • Created new newsletter formats: IMPACT, a LinkedIn thought leadership series, and a monthly e-newsletter for nurturing prospects • Partnered with Embertribe to overhaul Google Ads, SEO, LinkedIn Ads, and CRO; helped introduce high-quality leads and maintain traffic despite vendor transitions • Collaborated weekly with sales and customer success teams to interpret lead data and adjust campaigns based on MQL, SAL, and opportunity metrics • Produced content across email, blogs, social, webinars, landing pages, and video—often supporting ad and PR teams with repurposed creative assets • Grew email open rates from ~32% to 45%+ across Q2 campaigns and implemented improved segmentation to reduce unsubscribes • Managed content and PR calendars, agency communications, team facilitation, and performance dashboards Results from Q2 2022: • Website visitors: +21% over goal (79,677 vs. 66,000) • New contacts: 881 (vs. goal of 600) • Opportunities generated: 136 • Email open rate: 44.35% (vs. 30% goal) • Sales + Marketing influenced pipeline: $4.07M