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Work Background
AmazonSeller Engagement Manager
Jan. 2025Amman, Jordan
AmazonBusiness Development Account Manager
Sep. 2020 - Mar. 2025Amman, JordanBuild close relationships with sales partners to understand their goals and challenges. Use data analysis to identify opportunities to improve sales performance. Streamline and automate workflows using Amazon internal tools. Create and implement strategic account plans to achieve business objectives. Provide excellent customer service by resolving client inquiries quickly and accurately.
Cosmopolitan World Wide ExperienceProgram Director
Nov. 2018 - Sep. 2020Amman, JordanDeveloped and executed a comprehensive program plan, including deadlines, milestones, and processes. Managed program operations and activities to ensure compliance with legal guidelines and internal policies. Successfully implemented a new sales strategy that resulted in a 30% increase in sales. Developed and implemented an innovative communication strategy for students that reduced expenses and improved customer retention levels.
talabatSales Account Manager
May. 2015 - Nov. 2018Amman, JordanCreated and executed a strategic business plan to achieve sales objectives, providing regular updates to stakeholders. Developed and implemented client acquisition plans, maintained accurate sales records, and conducted prospecting activities to identify and evaluate sales opportunities. Tracked sales goals and reported results accurately and timely. Exceedingly exceeded sales targets, driving increased revenue.
IKEASales Assistant
Sep. 2013 - Apr. 2015Amman, JordanGathered and analyzed customer requirements to ensure a deep understanding of their needs. Demonstrated a strong commitment to customer satisfaction by resolving issues during and after the assembly process, building trust and rapport for future business.
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