UT Medical CenterClinical Specialist, Balance and Hearing Center
Jan. 2008 - Jul. 2014Knoxville, TNManage and treat patients with vestibular and balance dysfunction. Responsible for all treatment, documentation, and communication with referring physicians (MD’s). Utilize corporate scheduling software to maintain client database, track appointments, and plan weekly treatment agenda. Member of the Customer Service Task Force to help improve Rehabilitation Services customer service numbers. Work closely with MD's from Knoxville and surrounding areas to provide the highest quality and most effective treatment to patients. Consult with Ear, Nose, and Throat (ENT) physicians on complex cases to provide a comprehensive treatment plans. Diagnoses specializing in include vestibular dysfunction, migraines, Parkinson's disease, Multiple Sclerosis (MS), and Benign Paroxysmal Positional Vertigo (BPPV). Established reputation as one of east Tennessee’s top therapists for complex cases. Responsible for developing and implementing the marketing strategy for The Balance Center. Develop and maintain close working relationships with a variety of MD referral sources.