The Mail GroupSr. Technical Sales Support/Integrations Specialist
May. 2019 - Sep. 2019Carlstadt, NJIMEX Global Solutions is now The Mail Group. Implemenation Specialist, onboarding over 200 clients in a technical capacity for international parcel shipping. Program Manager for all integration types including portal, data mapping of files, WMS,OMS API and multiple 3rd party e-commerce and fulfillment shipping solutions. Technical Liaison for Sales, Operations and Customer Service, providing technical support and expertise for problem resolution and change requests/system upgrades. integrations. Customer and user support for SDLC and parcel tracking, supporting Data Management Portal and other tracking and reporting interfaces/options. IT Project Management, Process Flow, technical documentation including change requests, technical specifications, flowcharts, project plans and system/application user guides. Partner with IT and Executive Staff to develop new technology for International Parcel industry. User Acceptance testing of all new technology and systems development.