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Work Background
Gold Star InspectionsData Implementation Consultant
Apr. 2024Part time Consultant - implementing production data to separate CRM system. Set up 3rd party software to transfer the data (new and updated records). Set up and generated marketing correspondence in CRM.
PrimericaRepresentative/Consultant
Oct. 2023New Jersey, United States
Pitney Bowes Inc. Presales Consultant
May. 2022 - Jun. 2023United States
Hermann Services, IncBusiness Analyst
Sep. 2020 - May. 2022Dayton, New Jersey, United States
The Mail GroupSr. Technical Sales Support/Integrations Specialist
May. 2019 - Sep. 2019Carlstadt, NJIMEX Global Solutions is now The Mail Group. Implemenation Specialist, onboarding over 200 clients in a technical capacity for international parcel shipping. Program Manager for all integration types including portal, data mapping of files, WMS,OMS API and multiple 3rd party e-commerce and fulfillment shipping solutions. Technical Liaison for Sales, Operations and Customer Service, providing technical support and expertise for problem resolution and change requests/system upgrades. integrations. Customer and user support for SDLC and parcel tracking, supporting Data Management Portal and other tracking and reporting interfaces/options. IT Project Management, Process Flow, technical documentation including change requests, technical specifications, flowcharts, project plans and system/application user guides. Partner with IT and Executive Staff to develop new technology for International Parcel industry. User Acceptance testing of all new technology and systems development.
IMEX Global Solutions LLCTechnical Sales Support Specialist
Mar. 2013 - May. 2019Carlstadt, New JerseyPitney Bowes International Mail Services (DDU) is now IMEX Global Solutions. When you work for a small company, you wear more than one hat! Technical Liaison for Sales, Operations and Customer Service, providing technical support and expertise for international parcel shipping. Systems and Business Analyst to liaise Sales and Support departments with IT on processing systems, EDI, barcode scanning and shipping. SDLC support. Single Implementation Specialist and System Administrator for International Shipping Portal/API/3rd Party software integrations, including data/file mapping and Order Management system for e-commerce platforms. Customer support for end-to-end parcel tracking and web-based Data Management Portal (tracking/reporting), IT Project Management, Process Flow, technical documentation including change requests, technical specifications, flowcharts, project plans and system/application user guides. Partner with IT and Executive Staff to develop new technology for International Parcel industry. User Acceptance testing of all new technology and systems development.
Pitney Bowes International Mail ServicesTechnical Sales Support Specialist
Aug. 2012 - Mar. 2013Newark, New JerseyTechnical Liaison for Sales, Operations and Customer Service, providing technical support and expertise for the processing International parcels. Partner with Sales Team to technically onboard new clients. Conduct troubleshooting and analysis for exceptions, file and label issues, and tracking issues. Partner with Product Management to grow and improve International Parcel products and services offered to our customer. Partner with IT and Executive Staff to develop new technology for International Parcel industry. User Acceptance testing of all new technology and systems development.
Macy'sRFID Project Manager
Nov. 2011 - Apr. 2012New York, NYManage RFID usage in 3 pilot stores. Ensure all processes performed correctly and efficiently. Develop best practices and Sop’s in preparation of RFID rollout to 662 stores for multiple FOB's/Departments. Train store teams of new practices and procedures. Systems Matter Expert and Systems owner for all practices, programs and equipment used in RFID technology in stores. Responsible for all technical development and user acceptance testing for RFID hardware and technology. Assist in developing the strategy around RFID rollout in all stores as well as execute the rollout.
Macy'sSenior Systems Analyst
Nov. 2005 - Oct. 2011Secaucus, NJSystems support and development of Distribution systems including Receiving, Sortation, Special Processing, Trailer Manifesting and Transportation.
Macy's Logistics and OperationsWNM Claims Coordinator
Mar. 2004 - Oct. 2005Edison, NJ
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