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Work Background
Deluxe Business SolutionsChief Technology Officer
May. 2024
TechTanner LLCMember and Software Engineer
Aug. 2023 - Aug. 2024United States▪ Refactored and automated a client’s commission system allowing admin to add/modify individual commission and specify when to have it come into effect for the 500+ agents in the company
▪ Automated a client’s resource usage so that they would switch on and off reducing costs by 37.5%
▪ Built a feature that provided a secure system to upload documents such as drivers licenses and credit cards to a client’s AWS S3 bucket preventing $10,000+ in fraudulent transactions
Brigham Young UniversitySenior Full-stack Developer
Sep. 2022 - Sep. 2023Provo, Utah, United States▪ Redesigned legacy software into a product that will be used by the 35,000 students, employees, and faculty at BYU to build, manage, buy, and cancel meal plans utilizing C# and ASP.NET
▪ Developed 15+ interface, abstract and regular classes that allows a student housing contracting process to interact with a PeopleSoft API ▪ Designed and built 14+ features/tools which increased the productivity of administrators and staff and reduced the need of interacting directly with a developer by 90%
Brigham Young UniversityTeaching Assistant
Aug. 2022 - Sep. 2022Provo, Utah, United States
Cordova AnalyticsTeam Leader
Jan. 2022 - Apr. 2022Frisco, Texas, United States- Created and distributed marketing survey on numerous topics, collecting 200+ in-person responses and summarizing key findings in executive report
- Compiled thorough competitor analysis (30+ websites), detailing content strategy/organization, website aesthetics and targeted demographics - Designed, developed, and tested professional website (15+ pages), using Wix, earning high satisfaction-rating from stakeholders, after extensive review
AvoltaCustomer Service Representative
Apr. 2021 - Jun. 2021Orem, Utah, United StatesCommunicated and transmitted customer information between departments within the company. Reviewed dashboard reports and followed up with customer contact rates. Trained new employees to ensure advanced customer service skills. Answer customer service calls, ensure the customer is heard and attended to by the correct department. Attend meetings and provide ideas for improvement to CEO and assistant. Assist the customer and installation crew with activation. Follow up with the customer and employees during the solar panel installation process. Create spreadsheets and Question & Answer documents for employees
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