Hellenic BankProduct Operations Management, Treasury and Back Office Systems
Jan. 2011 - Dec. 2013Nicosia, CyprusLeveraged technical and analytical aptitudes to support the proactive management and administration of system and operational products in the wider Treasury and Back Office area. Key Contributions:
• System administration: Managed Treasury application platform (Wallstreet Suite). Oversaw interface functionality and coordinated all system-related product operations, to support the trading, processing, accounting and risk management efforts across Treasury, Finance and Engineering
• Product Development: Led design and implementation of a customized collateral management system for the trading of OTC derivatives, reducing daily processing time by 70% and eliminating risks associated with manual computations • Project Management: Facilitated project execution for large-scale project initiatives. Participated in the scoping, acceptance testing and data migration phases for major system version upgrade
• Process Re-engineering: Contributed to automation and re-engineering initiatives in the wider Back Office area, identifying bottlenecks and restructuring time-consuming, error-prone manual processes. Adopted solutions led to significant time and cost savings and propelled efficiency gains in business-critical functions
• Risk Management: Created and maintained departmental risk registry for the capture of operational risk events. Prompt communication of findings reduced issue escalation-to-resolution time by 40% and led to an overall decrease in system-related risk events
• Agreement Negotiation: Managed relationships with institutional counterparties and facilitated the negotiation, drafting, review and execution of a range of legal agreements (ISDA, CSA GMRA, Amendment Agreements) for the purposes of securities and derivatives trading
• Training: Drafted departmental policy frameworks and procedural guidelines and developed a training resource database with documentation including operational manuals, process flow maps and internal wiki documents