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Work Background
EBEDIXController
Jan. 2024Weston, Florida, United StatesEnhanced Compliance: Established and optimized policies and procedures, ensuring regulatory adherence and reducing organizational risk. - Strengthened Organizational Effectiveness: Streamlined diary management and CRM processes to boost productivity and improve day-to-day operations. - Work closely with upper management to identify areas to reduce costs and liabilities
Certified Life Coach InstituteCertified Life Coach/Personal Transformation and Action Plans Coach
May. 2013 - Feb. 2019Weston, Florida, United StatesOver 5 years of helping clients be the best version of themselves personally and professionally by providing support and guidance. My focus was on detailed action plans as implementation of specific tasks for the realization of goals as implementing life's objectives and plans proves challenging at times. - Supported Client Success and Goal Achievement: Guided clients to develop actionable plans, helping them meet both personal and professional goals and reach significant milestones. - Built a Client-Centered Practice: Maintained high client satisfaction and retention by delivering empathetic, solutions-oriented coaching tailored to individual needs. - Developed Specialized Coaching Programs: Created and implemented structured coaching programs for time management, organization, and effective goal-setting.
Bluzoo USA IncAdministrative & Financial Manager
Mar. 2005 - Apr. 2013Weston, FloridaOver 8 years of Involvement in the general day to day business activities required for administrative and financial support of sales, production, marketing and operations of a swimwear company. Control warehouse inventories, manage customers orders, manage imports of goods, control delivery process, produce invoices to customers, control collections and financial operations, supervise accounting records and manage customer service for wholesale, retail and web sales. Responsibilities also include the training of all sales executives about Bluzoo products and core business, Make people aware about procedures, guidelines and policies. Resolve problems regarding billing and contract specifications. Conduct research on customer credentials and analyze their capacity for credit applications. In addition, I was responsible for administer the web page and all e-commerce transactions as well as web providers (Hosting, Paypal, Amazon). Boosted Annual Sales by Over $350K: Expanded U.S. and Latin American market presence, driving both direct and repeat sales through exceptional customer service and sales team training. - Built and Optimized E-Commerce Operations: Established Bluzoo's e-commerce platform, increasing digital sales and managing online transactions with seamless customer experience. - Scaled Operations and Team: Grew sales team from one to five members by implementing strategic training programs, enhancing staff effectiveness, and increasing productivity. - Enhanced Financial Management: Spearheaded financial controls, including QuickBooks and inventory management, significantly improving reporting accuracy and operational efficiency. - Develop Facebook, Twitter Community channel for content and sales.
KPMGSupervising Senior Consultant
Apr. 1993 - Jan. 1999Bogota, ColombiaOver 6 years developing the functions, responsabilities and achievements of the Supervising Senior post: The principal functions are: -Marketing of the firm´s services, -Recollection of information on clients for proposals, -Definition of fees to Occupation according to number of consultants involved, definition of focus and scope of projects, -Project administration, supervision, development and coordination of activities according to schedule and contract conditions defined. -Methodological and technical orientation to the team, controlling the achievement of goals and expected results within the stablished budget, -Management of human resource assigned by the client and KPMG, -Integral analysis of situations, elaboration of diagnosis, definition of recommendations, definition of implementation plans, elaboration of advance and final reports, validations and presentations to steering and directive committees. Areas of Specialization: Improvement of Performance of the Organization, Analysis of Organizational Structures, Analysis of posts, functions and profiles, Design of Performance Indicators, Administrative Productivity Techniques, Process Management, Continuous Improvement, Total Quality, Diagnosis Abilities, Organizational Transformation Processes, Strategic Planning, Statistical Tools, Competitiveness Evaluation, Change Management
Banco de BogotáFinancial Assistant
Jan. 1992 - Jun. 1992Bogota, ColombiaAssistant to Financial Vicepresident. - Enhanced Financial Insights: Supported the Financial Vice President by conducting in-depth macroeconomic studies and feasibility analyses, helping the bank make informed financial decisions in the Colombian and international markets. - Delivered Strategic Presentations: Developed and delivered presentations on banking trends, providing valuable insights that informed high-level financial strategies. - Strengthened Organizational Efficiency: Provided executive support that optimized time management, calendaring, and project coordination, enabling smoother operational workflows within the financial department.
Club Campestre El RanchoAdministrative Manager
Mar. 1991 - Dec. 1991-Streamlined Operations & Cost Efficiency: Directed the full administrative and operational functions of the club, including spa, golf course, and clubhouse, optimizing supply chain, billing, and collections processes, which reduced expenses and enhanced resource allocation. -Enhanced Member Experience: Managed client relationships and resolved inquiries, ensuring a high level of satisfaction. Supervised reservation allocations for facilities, contributing to improved service quality and client retention. Team Leadership & Performance Improvement: Supervised, trained, and evaluated team members, fostering a collaborative environment and ensuring efficient service standards. Assigned duties and provided guidance on best practices for operational efficiency. - Budget & Inventory Management: Provided budgetary recommendations and maintained strict inventory control, coordinating orders and deliveries with vendors to ensure timely and cost-effective procurement.
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