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Work Background
Kaplan Insurance Agency, Inc.Director of Operations
Sep. 2022Plymouth, Minnesota, United States
Kaplan Insurance Agency, Inc.Personal Lines Department Supervisor
Dec. 2020 - Sep. 2022
Kaplan Insurance Agency, Inc.Senior Account Manager Personal Lines
Jul. 2020 - Dec. 2020Plymouth, Minnesota, United States
Sociable Cider Werks LLCSales and Distribution Manager
Mar. 2019 - Mar. 2020Minneapolis, Minnesota
August Schells Brewing CompanySales Representative
Aug. 2017 - Jan. 2019Minneapolis, Minnesota
612BrewSales Representative
May. 2016 - Aug. 2017Minneapolis, Minnesota
Better Beer SocietyDirector of Operations
Sep. 2013 - May. 2016Greater Minneapolis-St. Paul AreaI manage all internal operations, process development, and client relations for the four divisions of Better Beer Society. The four divisions include: Better Beer Society University, our consumer education program that consists of 12, 1 hour courses featuring craft beer topics discussed by community movers and shakers. We host both a spring and fall term and over samples of high quality and often very unique craft beers as part of the discussions. Better Beer Society Brand Advocates, our on and off premise sampling team provides local and national craft beer brands with highly educated team members who have charismatic personalities and excellent sales skills. Our team members have all earned their Certified Beer Server or Certified Cicerone, or are a participant of the Beer Judge Certification Program. We also provide promotional event support and planning services for festivals, beer dinners, trade shows, and corporate events, Better Beer Society Brewer Approved Draft provides draft maintenance and installation services to establishments around the Twin Cities Metro. Our staff are Micromatic Certified and use Brewer's Association recommendations to make sure that craft beer reaches the customer as the brewer intended. Better Beer Society Certified is our establishment audit and training program. We provide craft beer education to the staff at bars, restaurants, tap rooms, and breweries. We have developed a set of standards that we will train staff on and then complete monthly audits to verify that those standards are being met.
Barley's Angels Twin Cities ChapterCo-Chapter Organizer
Jun. 2012 - Mar. 2019Twin CitiesBarley's Angles Twin Cities is a growing craft beer enthusiast group for women. The Twin Cities chapter has 200 members who meet monthly at various breweries, brew pubs, and restaurants to learn about craft beer, the brewing process, and issues related to the brewing industry. I have served as the Treasurer, Membership Coordinator, and Meeting and Event Planner. Previously I was the author of our monthly newsletter and our chapter charter.
Kaplan Insurance AgencyProject Manager, Senior Account Manager
Aug. 2010 - Sep. 2015Plymouth, MNKaplan Insurance Agency is an independent agency representing over 20 regional and national insurance companies. I started at Kaplan as both a Personal Lines and Commercial Lines Account Manager. I used my extensive customer service and technology skills to assist the owners in establishing best practices for the agency including operations development and employee training. I also provided sales support by providing high level customer service, rounding accounts, selling policies and retaining existing business. As a Project Manager I continued to help develop the agency as it grows both in net sales and staff. I manage book of business roll overs and continue to provide training to new agents and account managers.
Chubb InsurancePersonal Lines Appraiser
Aug. 2006 - May. 2009Chicago, MinneapolisChubb is an international insurance carrier specializing in coverage for high net worth individuals. As a Home Appraiser I met with homeowners of high end homes valued at $1m plus. I toured their homes making note of the materials and products used to build the home and established square footage and reconstruction cost for the property. My previous education in Historic Home Preservation made me an expert in establishing reconstruction costs for highly stylized homes of historic significance. I reviewed risk management techniques with homeowners and provided claims support. I also provided fine art and jewelry appraisals for our insureds.
Healthios Capital Markets, LLCOffice Manager, Communications Director
Jun. 2001 - Jun. 2006Northbrook, ILHealthios Capital Markets, LLC offers strategic advisory and investment banking services to emerging growth healthcare companies. It was formerly known as Healthios, Inc. As Office Manager and Communications Director at Healthios, Inc I provided support to three Vice Presidents and the President and CEO of the firm. I assisted in all day to day activities as well as the creation of client deliverables and industry white papers.
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