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Work Background
Osher Lifelong Learning Institute at Duke UniversityInstructor
Aug. 2024Durham, North Carolina, United StatesI am teaching my course, "The Orchestra of Life," in the Fall of 2024 at the Osher Lifelong Learning Institute (OLLI) program at Duke University. This is an immersive facilitated course in exploring awareness through orchestral music. https://learnmore.duke.edu/olli
SB Financial GroupMarketing Director
Jan. 2019 - Jan. 2021Morrisville, NCCreated, implemented, and maintained a marketing strategy for this successful financial planning agency. Formulated Marketing Strategy Standard Operating Procedures manual. Designed and implemented new corporate branding and overhaul of website. Developed social media campaign for the owner’s non-profit, Networking with Nate.
Managed teams from two partnering agencies in creation of rebranded marketing collateral, website and compliance processes related to industry licensing and requirements.
Designed and implemented a social media campaign yielding 353 to 1256 views per post (previously averaging 15-25 views).
Rapid Growth Coach, LLCDirector of Engagement
Aug. 2018 - Jan. 2019Raleigh-Durham, North Carolina AreaAdministrated, supervised, and oversaw the personal and organizational operations of Matthew Pollard’s Rapid Growth Coach and Rapid Growth Academy, an internationally recognized consultant, speaker, bestselling author, coach, podcast host, and entrepreneur. Maintained the communications with and scheduling of coaching clients and international partners for Matthew Pollard, including his coaching clients, international speaking engagements, and workshops.
Operational management of all public engagements, including travel, on site book sales and live video recording.
Managed and supported the Rapid Growth Academy program online for 282 students.
Supervised staff of 5 (in multiple countries) in video editing and production, creation of social media posts and graphics, and web articles.
Codified and wrote first Operational Procedures and Employee Manual.
Trusted adviser in establishing operations, program development, and client support strategy.
TEDxNapervilleDirector of Community Development
Jun. 2016 - Jun. 2017Naperville, IllinoisAssisted in the organizing and leading of large community TEDx conference. In a short amount of time put together a large, highly competent team of volunteers to make the conference happen. Served on leadership team, experiencing all aspects of leading TEDx events.
AppleTraining and Development Specialist | Workshop Facilitator | Technology Sales Consultant
Aug. 2008 - Jul. 2018Delivered thousands of personal training sessions and workshops to individuals, educators, and small businesses on the most innovative, successful computer and mobile device technology on the planet. Supported Genius Bar in finding solutions to customer technical issues.
Successfully designed, marketed, and facilitated a unique Creative Problem-Solving process for training staff of 16 and their 8 managers, resulting in improved corporate culture and improved teamwork during time of transition within the retail store.
Created highly successful, popular weekly business workshop series, attracting business professionals from the entire Chicagoland area and other Apple business team members.
Recognized for the business workshop, “Using Social Media to Promote Your Leadership,” which was consistently the highest attended workshop at Apple Oakbrook.
Earned “Best of Brand” recognition from colleagues.
Innovated an internal training program, “Socrates,” resulting in greater employee knowledge and experience in the Apple ecosystem.
Successfully facilitated Joint Venture trainings for small businesses - including one when stranded by recent flood!
Benjamin WechslerOwner | IT & Web Consultant and Strategist | Teacher
Jan. 2006I am a Change Agent, working with leaders in the strategy of change initiatives – corporate culture, team building, learning and development, new product and markets – before committing to change management execution. I teach leaders how to add value to their organization and career by leveraging their unique knowledge and experience as a brand. Creator of the popular Personal Branding of Your Leadership seminar and coaching series.
Chicago Mercantile Exchange (now CME Group)Project Manager of Knowledge Management
Apr. 2002 - Jan. 2006Researched, planned and architected web-based dashboard application incorporating online documentation management, problem status, electronic paging and text messaging of support personnel. Provided staff access to 5-6 separate applications in one portal, 1000+ pages support documentation and procedures.
Saved corporation over $450K by designing and creating the application in-house.
Application embraced by employees, who were historically resistant to change.
Emergency Contact System module was adopted by Customer Support group, reducing response time 50% in contacting support personnel.
Won Excellence Award for innovation and improving efficiency and productivity of staff.
One Community, Inc. (formerly Executive Focus Group)Corporate Cybrarian
Jan. 1997 - Jan. 2002
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