Marguttina Pizza & ChoppOwner
Jun. 2005ValinhosI am owner of a renowned restaurant in the region where I live. The restaurant is called Marguttina, it is where I act practically 90% of the time. We have 30 employees and our main product is pizza and draft beer. Our target is 100% guest satisfaction, once I was Disney ` s employee and I got the monsters degree in the Disney University in 1999, so I used my Disney University course experience to help with my business, creating a manual of standards and rules and another one of training booklet for excellence in guest service. Basically I am responsible for everything, quality, finances, marketing purchases, humans resources, but I have a administrative team and two operational managers which refers me directly. I am assembling a self-sufficient team so I can concentrate myself in a new challenges.