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Work Background
InterplexDirector - Global Busines Process Optimization/Transformation(Finance/IT)
Oct. 2022SingaporeDrive process improvement & transformation projects globally & align with business directives & strategies while ensuring streamlined integration with key stake holders. Collaborates with the Finance team and other functions, to rank/prioritize, design sand implements optimal business process and application solutions that enables Interplex to operate and grow in an effective and efficient manner. The BPO Director anticipates business needs, develops the road map, makes the business case, and upon approval, coordinates cross functional workstreams in execution & successful change management. The deliverables also include activation of business/ERP applications, operating procedures (SOPs), templates/ metrics, training & communication materials, reports & analysis, and ensuring robust governance have been established by the global process owners. The BPO Director is also the Global Finance Process owner, responsible for reviewing new application/ IT functionality request from users for strategic fit, functionality and business case with a view to recommend go/no go & oversee deployment with IT. Main Responsibilities : - Program Governance and Strategic Planning - Business Partnering and Financial Management - Resource Management and Performance Monitoring Achievements: • Featured by one of our global partner company AEB, as a Case Study and Success Story for the Global Trade Compliance solution I implemented for Interplex (https://www.aeb.com/en/case-studies/ennovi-aeb-restricted-party-screening.php)
• Automated bank interfaces from SAP to major bank system using a new API solution technology.
• Implementation of SAP Cost Center Accounting
• Implemented a number of Automation projects • Inhouse consultant for SAP Concur Roll-out • Provided guidance on SLA and KPI to our Shared Services Centers/Busjness Process Competency Center (BPCC)
• Led SAP Segregation of Duties(SOD) project & SAP Periodic Access Review (PAR) as per audit requirement
K2 Partnering SolutionsSenior Project Manager (Finance/IT)
May. 2022 - Oct. 2022SingaporeDeployed by K2 Partnering Solution as Senior Project Manager to Mundipharma. Responsible for major initiatives and projects within Southeast Asia and LAM region (Latin America, Asia and Middle East). Project manage & deliver fit for purpose technology solutions to support business priorities & deliver timely, comprehensive & insightful information to enable effective decision making. Providing Project Management/PMO and day to day (BAU) IT Operational Support for LAM Region. Achievements: • Seamlessly implemented SAP Concur Travel and Expense solution for Mundipharma in a Project Lead Role
• Led the LAM Region on one of Mundipharma’s major divestiture project working with different functions • Established strong relationships with key stakeholders by gaining their trust and co
• Provide guidance to junior Project Managers for successful execution and implementation of any project
CelesticaGlobal Technology (IT) Service Manager
Aug. 2021 - Apr. 2022Singapore, SingaporeResponsible for negotiating Service Level Agreements and ensuring that these are met and ensure that all IT Service Management processes, Operational Level Agreements and Underpinning Contracts are appropriate for the agreed service level targets. The Service Level Manager also monitors and reports on service levels.
CelesticaGlobal Manager - Technology (IT) Change Management
Nov. 2020 - Jul. 2021SingaporeGlobal Technology Change Manager Responsible for leading the IT global change management programs at Celestica, conducting structured change efforts in organizations involved in the following key activities:
• Leading the change management activities within a structured process framework.
• Designing the strategic approach to managing change and support operations that fall within the domain of change management.
• Evaluating the change impact and organizational readiness to limit potential risk.
• Supporting training and communication as part of change management. Activities may include designing or delivering specialized training resources to appropriate user base.
• Evaluating the risk of change and providing actionable guidelines on reducing the impact.
• Evaluating resistance in adopting the change at the user, process, and technology level.
• Managing the change portfolio, which allows the organization to prepare for and successfully adopt the change.
• Authorize minor change requests and coordinate with the Change Advisory Board for changes presenting higher risk.
• Conduct post-implementation reviews to assess the decisions and performance related to the change request. Achievements: • Structured the newly formed ITSM (IT Service Management) Change Management Team
• Successfully implement ServiceNow as the Business Process Lead/Owner of the Change Management Process
• Implemented the CAB (Change Advisory Board) review and approval process
• Documented the Change Management process in the new ServiceNow environment
• Received two BRAVO awards from the Senior Management team for meeting deliverables on time and successfully implementing ServiceNow
Robert HalfSenior Consultant deployed as Cross-Regional Project Manager
Nov. 2019 - Oct. 2020SingaporeResponsible for Finance Projects Implementation/Roll-out in Asia Pacific, Middle East, Africa and LATAM (Latin America) for Mundipharma, a pharmaceutical industry leader that provides accessible analgesia, oncology and consumer health solutions.
Ampol SingaporeFinance Process Standardization and Continuous Improvement Project Manager
May. 2019 - Nov. 2019SingaporeResponsible for the review, implementation and consistent documentation of end to end core finance processes of Ampol (Australian Motorists Petrol Company), a subsidiary of Caltex Australia Group and a partner of Sea Oil Philppines, in accordance with the company's policies and procedures, coordinate the sign off from business process owners for any process changes, implement any changes required in SAP ERP system to bridge control gaps through proper change management process where applicable, and provide training to relevant users.
Robert HalfSenior Consultant deployed as Regional Finance and Business Program/Project Manager
Sep. 2017 - Apr. 2019SingaporeManagement Resource assigned as Regional Implementation Manager (Finance and Business Project) to Cognita (Worldwide School Groups) rolling out NetSuite Oracle ERP System for Asia Region.
RGPConsultant deployed as Finance and Business Project Manager
Sep. 2016 - Aug. 2017SingaporeConsultant assigned as Regional Project Manager to Johnson & Johnson, providing project leadership and consulting services in the areas of finance & accounting; information management; governance, risk & compliance (GRC); human capital; legal & regulatory; corporate advisory & restructuring; strategic communications; and supply chain management. Achievements: • Structured the finance project team and was able to turn around and positioned Asia to be ahead of the implementation globally.
• Successfully split/carved out the financials of the Diabetes Business from the Medical Division for the purpose of spinning off that particular business which was eventually sold to Platinum Equity for $2.1billion
• Established a good working model/engagement framework with both internal (PWC) and external Audit partners (EY).
International SOSRegional Project Implementation Manager : Finance/Business Process, System & Operation
Jul. 2015 - Sep. 2016SingaporeServing as the primary conduit between the regional / country finance teams and the central implementation team., I am responsible for ensuring the successful implementation of business solution - Oracle EBS (incl. process, systems and organization structures) for each country and in addition, contribute to the smooth transition of activities from ‘in-scope’ countries to Global Shared Services (GSS), working with the GSS Transition Manager. Driving the regional master data cleansing requirements, I work with the Regional CFOs and local champions to assess requirements and complete the data plan after go-live, identifying issues and contributing to the resolution of issues. Achievements: - Successfully signed off UAT (user acceptance testing) and led the Go-Live for Thailand, Hongkong, Singapore, Japan and Philippines, introducing business simulation as an additional preparation. - Introduced a pre engagement framework with the regional CFO/Country CFOs and FCs, establishing a robust working model with GSS (Global Shared Services).
- Facilitated 'Train the Trainer' and 'End User Training' for champion/end users - Led discussion and negotiation with a specific Country’s Local Tax Authorities, which was made possible by the relentless follow-throughs, on-site visits and presentation of facts that also led to the accord of Statutory License for the International SOS’s business system to operate in the local country, which was the purpose of the project.
Omnicom Media Group Asia PacificRegional Compliance Manager (Finance Operations, Processes and Systems)
Jun. 2015 - Jul. 2015SingaporeLed the compliance of an overseas operation, ensuring acceptable standards & processes are in place to meet regional & global reporting. Involved in the facilitation of audit engagement with KPMG for FY13 and FY14 along with liaising with the Pegasus administrator based in Sydney. Achievements: - Completed implementation of a new compliant accounting system (end to end), closing key audit issues for OMD Philippines, standardizing SOP (Standard Operating Procedures) documentation for the newly implemented system.
Johnson & JohnsonManager - Program Management Office (PMO) Finance
Mar. 2014 - Mar. 2015SingaporeDeployed by Kelly Services, Reporting directly to the Asia Pacific PMO Director – Global Finance Standardization Group, I effectively managed governance and aligned processes, standards & priorities along with providing documentation, guidance & metrics for portfolio management & project execution. Achievements: • Strategic Role - Worked with senior Finance leaders to select candidate projects that best aligned with the strategic goals of the company through a combination of cost/benefit analysis and a scoring system that covered t all facets of the project. • Governance Role – Monitored all projects to ensure adherence to policies & procedures. Developed guides, templates and portfolio dashboards & tools to track costs and schedule. • Historical Role - Diligently the storage of historical data in a common holder for statistical analysis purpose and to refer to when doing similar projects to validate delivery with what was chartered.
Johnson & JohnsonFinance Transition Manager - Global Shared Services
Sep. 2013 - Feb. 2014SingaporeDeployed by Kelly Services, Led the migration of operating companies from North America to the Manila Global Finance Share Service Center, establishing key deliverables, cutover strategy and go-live readiness reporting, along with handling risk management, project team structure and governance issues. Achievements: Created and documented a Finance Transition Playbook which was then adapted cross functionally & regionally.
Johnson & JohnsonFinance Project Manager - Process and Systems Standardization
Jun. 2013 - Aug. 2013SingaporeDeployed by Kelly Services, Provided PMO Support for the Global Month end Close Optimization Project consisting of 5 sub-projects- BSAR Type 3 and 4 Move to C+8, Standardization of Month end Cut-off, Minimum JE Threshold, Soft Vs Hard close and Intercompany Project. Achievements: Received the Encore Silver Award for customer excellence in delivering a flawless training on GCM (Global Credit Model) tool and the Encore Gold Award In recognition of dedication and leadership in the Finance Tea Talk Program.
Independent Consultant - FreelancerFinance, Technology and Business Consultant
Jan. 2013 - Jun. 2013Singapore, Southeast Asia, AECFreelance Business Consultant providing business intelligence and analytics and conducting feasibility study for small start-up business and those looking for business opportunities in Southeast Asia, partnering with Insight Alpha, a proprietary business intelligence for India and South East Asia Investors
Dimension DataSenior Finance Manager and Financial Controller - Operational HeadQuarters (OHQ)
Aug. 2010 - Dec. 2012SingaporeSharing profit stewardship with the C-Suite I played a pivotal role in securing business partnerships covering all aspects of commercial business finance of the OHQ (Controllership, Finance Operations, FP&A, Finance Systems Management) that included budget management, forecast, reporting, working capital, inventory, tax, transfer pricing, new product/service pricing and commercial issues, I managed compliance to the Country’s legal & regulatory requirements and internal controls and the migration to USGAAP reporting after the integration with NTT Docomo which is a US registered company. Achievements:
- Successfully created 3 new businesses: ITO, Cloud and Datacenter, facilitating the integration of Data Craft to Dimension Data as a result of acquisition, without disruption to HQ’s finance operations. - Automated OHQ processes including A/R statement printing, SAP invoices, PO creation via eApps & JV upload process. - Recognized for strengthening results of Management by Objective Program, surpassing budget vs. actuals for 2 years. - Championed the implementation of processes for the review, ranking and prioritization of projects for the Company. - Rewarded for the exemplary support to BU VPs, significantly improving management of OPEX.
HPSenior Finance Manager - Controllership/FPA&R
Aug. 2007 - Jul. 2010SingaporeLed Controllership organizations in Singapore (Sales, Distribution/OHQ and Manufacturing Entities) and 12 Asian emerging countries of Brunei, Cambodia, Maldives, Laos, Pakistan, Sri Lanka, Bangladesh, Myanmar & Mongolia, to execute country financial reporting and adherence to the US GAAP, IFRS, SOX, local legal and tax regulatory requirements (including transfer pricing) with proper internal controls in place. Senior FPA&R Manager for Singapore and AEC and acting Finance Director/Country CFO for acquired companies during the integration period, with exposure to E-Commerce (HP online store and Electronic fund transfer/payment systems) and pricing for NPI (new product introduction) and services. Achievements: - Resolved Pakistan’s permanent establishment issue to save USD16M, Indonesia’s Withholding Tax issues to USD4.5M and HP Philippines’ Tax Penalty from Php11M to 14M by providing valid supporting documents and audit trails. - Received Leadership Award for successful M&A activities of major companies that included Mercury, EDS, 3Com/H3C, and for the pilot transition of Singapore FPAR activities to Cyberjaya Center of Excellence (COE). - Reduced provided guidance to finance users regarding the concept of local versus indent (USD-only) transactions which significantly reduced the number of erroneous bookings and audit exposure. - Acknowledged for significant contributions made in the offering of HP’s Financial Shared Services on top of the IT Support and Services, which won the 1st deal with MOE Singapore at USD8M. - Influenced the Services Business to adhere with finance requirements leading to the setup of HP’s Cloud Business.
HPAPJ Region Lead - Program Management Office (PMO)
Jan. 2005 - Jul. 2007SingaporeWorking closely with Controllership, Business Units (BU) and BPO/Finance Shared Services, I was the key interface to HP’s APJ/Global businesses & functions, engaging in CxO level communication and steering the systematic process development, harmonization & reengineering and change management activities. Expert Advisor to Region Finance’s BPO, I drove the Region’s Plan of Record (POR) and SPAR (Strategic Planning and Review), handling remote people management effectively. Achievements: - Contributed to the Procter & Gamble engagement which won HP’s first external customer for IT & Finance Services offering under BPO; Trusted advisor for subsequent deals with Nestle and Gillette, following the P&G success. - Established solid partnership, receiving awards for exemplary support extending to controllership & business teams. - Piloted the successful setup of PMO in APJ, providing guidance to EMEA and AMERICAS (AMS) Regions. - Winner of Leadership Award for completion of projects for the finance stakeholders.
HPGlobal Finance IT Strategic Planner
Aug. 2003 - Dec. 2004SingaporeActing as Host Manager of Outsourced Consultants (Logica/JCC), I was the technical expert & escalation point for finance and business-initiated projects, leading the Global APJ IT Strategic plans. Achievements: - Established new project management methodology, projects dashboard and templates as active guide for project leads. - Implemented processes for projects review, prioritization and interlock procedures among IT, Finance and Businesses. - Awarded for the successful rollout of key WW Finance IT initiatives, including Migration to Single SAP instance.
HPGlobal Programs Manager and Consultant, Finance Design Center - Finance Solutions & Programs
Jan. 2002 - Jul. 2003SingaporeAccountable for the overall success of all projects impacting finance community - Finance Shared Services/BPO, Controllership Finance and Business Units Finance. Achievements: - Received awards & recognition for successful program implementation across the globe, including the set-up of a manufacturing entity in China, achieving huge tax benefits and savings for 5 years (grandfathering period). - Recognized for leadership of APJ finance team in the biggest IT merger in history, HP - Compaq Merger. - Pioneered the establishment of global experimental team to create PMO in EMEA and AMS Regions
HPHead of Regional Finance Shared Services Operations
Mar. 2000 - Dec. 2001PhilippinesSupervise/Manage Financial Shared services activities (P2P, OTC, R2) for back end finance processing at the Manila regional shared service center, supporting Asia Pacific countries such as Singapore, Malaysia, Philippines, Thailand, Indonesia, India, China, Hongkong, Taiwan, Korea, Japan, Australia and New Zealand. Achievements: - Recipient of the ‘Employee of the Year Award’ for successfully leading the transition of Philippine regional HUB to the Bangalore Global Business Center, the pilot global business center for HP at the time. - Recipient of numerous awards for quality service delivery and excellent leadership skills
Agilent TechnologiesSenior Financial Analyst and Team Lead - Regional Finance Shared Services
Oct. 1999 - Mar. 2000SingaporeLead the set-up of the Agilent Shared Services activities in Singapore and led the team after its stabilization
HPAccounting Officer - Regional Finance Shared Services
Sep. 1996 - Sep. 1999SingaporeTransition and consolidation of finance shared services activities in Singapore regional hub and stabilization of the regional operation
Eveready Battery CorporationFinance Supervisor - Inventory and Billing Section
Jul. 1996 - Sep. 1996PhilippinesSupervise the team in charge of inventory and billing for the local consolidate HUB in Manila
Nissan Motor Co., Ltd.Finance Cost Accounting Supervisor
Jan. 1995 - Mar. 1996ManilaSupervise the team in charge of products and spare parts inventory
PwCAuditor
Apr. 1994 - Jan. 1995PhilippinesAuditor in charge of automotive industries ie. Nissan, Toyota, Honda.
Commission on Immigration and DeportationSenior Cost Accountant
Nov. 1989 - Mar. 1994PhilippinesCost accountant in charge of the departments operational costs. Started as working student and appointed officially in 1993
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