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Work Background
Smart Soft I.T Business Solutions
Customer Service Representative
May. 2023 - Sep. 2024
Accra, Greater Accra Region, Ghana
Worked directly with my team to find solutions to challenging tasks. Made daily calls to follow up on debts. Supported customers with online portal issues.
La Dade-Kotopon Municipal Assembly
National Service Personnel
Oct. 2021 - Sep. 2022
Greater Accra, Ghana
I received and processed complaints on behalf of clients, worked together with the front desk unit and wrote quarterly and annual reports for the Clients Service Unit.
EKM Communications Consulting
Director of Communications
Jan. 2020 - Dec. 2023
Greater Accra, Ghana
Manage all internal and external communications of the organisation, work together with Media team and ensure all plans and activities are in line with company's goals.
God's Time is the Best Shop
General Manager
Nov. 2016 - Jun. 2022
Greater Accra, Ghana
Attending to the needs of clients, stock taking, making accounts, and attending to the general needs of the shop.
Direct Consumer Contact PVT. LTD.
Promoter
Feb. 2016 - Nov. 2016
Accra, Greater Accra, Ghana
Sensitized and promoted specific products to customers and consumers at various markets while sampling some products too.
Wigs and More Enterprise
Shop Manager
Jul. 2015 - Dec. 2015
Ledzekuku, Greater Accra, Ghana
Was incharge of daily sales, attending to needs of customers, taking stocks every month and making accounts to my employer every month.
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