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Work Background
Smart Soft I.T Business SolutionsCustomer Service Representative
May. 2023 - Sep. 2024Accra, Greater Accra Region, GhanaWorked directly with my team to find solutions to challenging tasks.
Made daily calls to follow up on debts.
Supported customers with online portal issues.
La Dade-Kotopon Municipal AssemblyNational Service Personnel
Oct. 2021 - Sep. 2022Greater Accra, GhanaI received and processed complaints on behalf of clients, worked together with the front desk unit and wrote quarterly and annual reports for the Clients Service Unit.
EKM Communications ConsultingDirector of Communications
Jan. 2020 - Dec. 2023Greater Accra, GhanaManage all internal and external communications of the organisation, work together with Media team and ensure all plans and activities are in line with company's goals.
God's Time is the Best ShopGeneral Manager
Nov. 2016 - Jun. 2022Greater Accra, GhanaAttending to the needs of clients, stock taking, making accounts, and attending to the general needs of the shop.
Direct Consumer Contact PVT. LTD.Promoter
Feb. 2016 - Nov. 2016Accra, Greater Accra, GhanaSensitized and promoted specific products to customers and consumers at various markets while sampling some products too.
Wigs and More EnterpriseShop Manager
Jul. 2015 - Dec. 2015Ledzekuku, Greater Accra, GhanaWas incharge of daily sales, attending to needs of customers, taking stocks every month and making accounts to my employer every month.
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