Komax S.r.lSales and Marketing Manager
May. 2005 - Sep. 2022Milano, Italia Identified new target opportunities and product/service initiatives to meet requirements of existing and potential clients.
Prepared negotiations and created programming for current and new accounts, establishing growth platforms and revenue enhancement strategy. Pioneered business development due diligence to recognize key risks and assess strengths and weaknesses of current services against competitors. Komax Srl started a formation business for new professions (personal shopper, wedding planner, etc.), which has become one of the leading companies in the sector. Monitored the competitive landscape, implementing corrective responses that generate growth based on trends. Implemented proactive sales and marketing strategies resulting in increased sales performance, excelling in new business development, account servicing, pricing and resolution management. Managed project output, financials, and customer satisfaction regarding end-user requirements, scope and budget.
Evaluated projects against base line metrics to determine variance and recommendations for corrective/preventive action planning. Proposed best practices and standards, employing knowledge sharing initiatives to drive improvement strategy.
Ensured positive relationship management in the delivery of projects and services, maintaining continuous communication and coordination with internal and external stakeholders. Business acquired in late 2017.