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Work Background
Brancaster Group LtdInterim Consultant
Jan. 2024Dallas, Texas, United StatesBrancaster Ltd is a consulting firm specializing in program management, business transformation, strategy and operational efficiency across multiple industries. Collaborated with a team to develop a transformative healthcare model integrating primary care, dental, diagnostics, mental health, physiotherapy, and education into a holistic, preventive care system for medically underserved communities. Helped adapt scalable healthcare solutions inspired by European models to address the needs of medically underserved communities across the U.S.
Oxford Global ResourcesManaging Director Consulting Services Europe
May. 2020 - Dec. 2023 Boston MA USAOxford Global Resources is an $800M+ consulting and staffing firm with 900 professionals worldwide. Its consulting arm specializes in IT, life sciences, and engineering, driving transformation, tech implementation, and efficiency. Instrumental in augmenting Oxford business with consulting services by identified the need for higher-value client solutions and led the shift, driving significant business growth. Led Professional Services Strategy, Achieving 26% Annual Growth – Designed and executed a scalable consulting model, expanding capabilities across disciplines and regions. Drove $287M in Sales with 28% Annual Gross Contribution (GC) – Developed and sold high-impact solutions, directly contributing to revenue growth and profitability. Increased Client Retention to 65% – Built and led high-performing teams that consistently delivered quality service, securing repeat business. Built Client Trust Through Innovative, Results-Driven Solutions – Developed persuasive, tailored strategies that solved complex challenges and deepened client relationships. Became a Trusted Advisor to Clients and Stakeholders – Fostered collaboration and provided strategic guidance, driving long-term partnerships. Optimized Growth Through Transformation and Operational Excellence – Led improvements in sales, delivery, and service models, strengthening market position. Developed Strategic Plans and New SaaS Offerings – Leveraged market insights to shape service expansion, aligning with industry trends and client needs. Building and mentoring committed teams - Fostered a culture of collaboration, accountability, and growth, ensuring consistent results and exceeding expectations. Evolving Team Culture - Established environment of collaboration, accountability, acknowledgement and growth, ensuring team members had the means to consistently perform.
Oxford Global ResourcesDirector Consulting Services
Jan. 2017 - May. 2020Dallas, Texas, United StatesAchieved 80% On-Time Delivery Across Europe – Aligned client requirements and delivery execution, ensuring high on-time, in-scope project completion. Led 3 Global SaaS Programs – Directed scoping, sales, and delivery of three S4/HANA programs, driving exceptional adoption meeting client business requirements. Governed a portfolio of 58 Projects to Improve Client Performance – Delivered tailored solutions, boosting client satisfaction and project outcomes. Development of three lines of service – Led the establishment of Enterprise Business Systems, Program Management as a Service and co-developed Transformation and Change services. Drove Growth Through Data-Driven Insights – Utilized data analysis and executive presentations to support business development and annual growth. Ensured Compliance with Risk Management Processes – Implemented risk management and compliance protocols, minimizing risks and ensuring regulatory adherence.
Oxford Global ResourcesProgram Director
May. 2010 - Jan. 2017Dallas, Texas, United StatesDrove Profitability through Successful Project Management – Led multiple projects and digital transformations, delivering on time and within budget to enhance customer service and profitability. Enhanced Business Insights with Data Consolidation – Led a team of 26 to build a SharePoint farm, consolidating data and driving new business insights post-merger. Rescued SAP Implementation – Corrected critical issues in a failing SAP project, bringing it back on track within 18 months.
InfosysPrincipal Consultant
May. 2008 - Mar. 2010Dallas, Texas, United StatesInfosys is a $18B+ global consulting and IT services firm with 300,000+ professionals. It delivers digital transformation, AI-driven solutions, and operational efficiency across industries, specializing in cloud, automation, and engineering services. Drove $154M in New Business Through ERP Implementations – Led business development and delivery management for major ERP projects, generating and delivering $154M in new business. Achieved 15% Reduction in Global TPM Spend – Redesigned a global confectionery company’s Trade Promotions Management system, improving efficiency and reducing spend.
Tata Consultancy ServicesPractice Head
Feb. 2006 - Apr. 2008Dallas, Texas, United StatesTCS is a $29B+ global IT services and consulting firm with 600,000+ professionals. It specializes in digital transformation, AI, cloud, and engineering solutions, driving innovation and efficiency across industries. Generated $135M in Revenue – Built a high-performance team that improved project delivery and client satisfaction, driving $135M in revenue. Led Successful Mortgage Integration – Managed the integration of an acquired mortgage company into the second-largest US bank’s mortgage division. Boosted Program Revenues by $100M – Replaced a legacy loyalty system with Oracle CRM for an airline, increasing program revenues by $100M.
Conagra BrandsSenior Director Supply Chain & Sales and Operating Planning
Apr. 2004 - Feb. 2006Omaha, Nebraska, United StatesConAgra is a $12B+ global food company known for its iconic brands, innovation, and efficient supply chains, serving retail and foodservice markets. Streamlined Supply Chain and Implemented S&OP for 16 Companies – Spearheaded process improvements, integrating planning across 16 operating companies to enhance efficiency and strategic planning and provide a single source of data and analysis. Designed Consolidated Service to Save Time – Led a solution design team to create a consolidated service, enabling more accurate strategic planning and significant time savings. Achieved 20% Reduction in COGS & Logistics Costs – Improved forecast accuracy, aligned business plans, and reduced costs by 20%, while boosting inventory turnover and customer service levels.
Xanza LtdUS Practice Head Telecom, Media and Technology
Jul. 1999 - Jun. 2004Dallas, Texas, United StatesXansa was a global outsourcing and IT services firm specializing in program delivery, business transformation, automation, and operational efficiency for telecom and media, finance, healthcare, and public sector clients. Grew Consulting Services Business to $105M – Managed and expanded a new consulting services business, applying stakeholder management and strategic change, achieving $105M in revenue with a 31% average margin. Saved $200M in Operating Costs – Led 30 project managers in a business system overhaul for a major telecommunications company, delivering $200M in cost savings.
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