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Work Background
FE Controls CorporationExecutive Assistant I Calendar Management I Travel Planning
Jan. 2023Fremont, California, United StatesFE Controls is a Bay Area General Contractor specializing in Life Safety Systems, instrumentation, and controls. Committed to exceeding industry standards, we prioritize the highest compliance for optimal employee safety, providing top-notch support and engineering solutions. - Managed the CEO's calendar and travel arrangements, coordinating over 100 meetings and trips per year with flawless execution.
- Maintained strict confidentiality of sensitive information, handling all personal and professional correspondence with utmost discretion.
- Oversee daily bookkeeping functions with meticulous attention to detail, including managing accounts receivable, accounts payable, and reimbursement processes.
- Implemented a streamlined filing and document management system, resulting in a 30% decrease in time spent searching for important records.
FE Remodeling Services LLCPayroll Specialist
Jan. 2021Fremont, California, United States
Vornado Realty TrustAccounts Receivable Specialist
Jan. 2021 - Jul. 2023San Francisco, California, United StatesVornado Realty Trust, managing a 70% stake in 555 California Street, excels as a key office complex in San Francisco by ensuring the highest standards in managing and maintaining world-class properties. - Generated weekly status reports for the Manager, detailing progress and completion of tasks, projects, and operational issues with 100% accuracy and timeliness.
- Prepared and accurately processed work order estimates and purchase orders for tenants.
- Corresponded via email and phone to collect past due accounts, resolved disputes and inquiries, conducted research on misapplied payments, resolved billing variances and errors in contracts, and addressed other discrepancies.
FE Controls CorporationPayroll Specialist I DIR Payroll Reporting
Jan. 2021 - Dec. 2023Fremont, California, United States- Managed a range of critical HR tasks, including recruitment, payroll preparation, and Certified Payroll Reporting for public projects.
- Administered staff vacation time, sick leave, and other personal-related absences while ensuring compliance with company policies and regulatory requirements.
FE Controls CorporationExecutive Office Manager
Jan. 2021 - Dec. 2021Fremont, California, United States-Provided comprehensive administrative and business support to the CEO, managing all personal and professional correspondence with precision and discretion.
- Oversaw daily bookkeeping functions with meticulous attention to detail, including managing accounts receivable, accounts payable, and reimbursement processes.
- Assumed responsibility for recording and verifying incoming and outgoing checks, maintaining financial accuracy and accountability.
Gridworks.usMember Services Agent
Jan. 2019 - Dec. 2020Portland, Oregon, United StatesGridworks is a vital non-emergency medical transportation service dedicated to assisting low-income families in reaching their Medicare-related appointments by providing reliable transportation solutions, ensuring that individuals have seamless access to essential healthcare services. - Provided front-line support for Non-Emergency Medical Transportation (NEMT) services, addressing member inquiries, troubleshooting issues, and resolving complaints.
- Assessed members' mobility barriers during initial calls and implemented tailored transportation solutions.
- Offered member services that were positive, considerate, and prompt, demonstrating empathy through attentive listening.
- Enhanced efficiency by updating and maintaining accurate member information in the call management database.
Portland State UniversityEconomics Department Office Assistant
Jan. 2017 - Dec. 2019Portland, Oregon, United States- Aided and guided students and community members at the front counter.
- Managed scheduling, document preparation for meetings, and incoming/outgoing mail for the economic department.
- Undertook special projects assigned by office manager and professors alongside primary office assistant duties.
- Supported professors by handling research-related documents and data.
California College of the ArtsArchitecture Division Instructional Assistant
Jan. 2016 - Dec. 2016San Francisco, California, United States
Bambu Dessert & Drinks - South San FranciscoCustomer Services
Jan. 2015 - Dec. 2017South San Francisco, California, United States- Operated the cash register and provided friendly service as the cashier.
- Took customer orders for drinks, ensuring accuracy and satisfaction.
- Assisted in the preparation of boba drinks, maintaining quality standards.
- Played a crucial role in closing tasks, including inventory and cleanliness.
- Successfully multitasked by handling cashier duties while actively participating in drink preparation.
City College of San FranciscoLanguage Lab Assistant
Jan. 2013 - Dec. 2015San Francisco, California, United States
Palace Hotel, a Luxury Collection HotelRoom Attendant
Jan. 2011 - Dec. 2012San Francisco, California, United States- Thoroughly cleaned and sanitized assigned guest rooms, maintaining high standards of cleanliness and presentation.
- Provided exceptional service to guests, addressing inquiries and ensuring a comfortable and enjoyable stay.
- Performed turndown service, creating a welcoming and inviting atmosphere for guests in the evening.
- Responded promptly and courteously to guest requests, contributing to positive guest experiences.
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