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Work Background
FreelanceUser Experience Designer
Nov. 2023Florida, United States● Redesigned the homepage and services page of a local beauty business website aiming to effectively convey the salon’s mission, enhance the salon teams visibility, while driving increased engagement and online bookings.
● Conducted a website audit and user interviews of potential new curly-haired clients to gain insights into user needs and pain points.
● Developed actionable deliverables, such as journey maps and user personas, to effectively communicate research findings to the business owner.
● Designed an AI hairstyle try-on feature to differentiate the business from its competitors, while enabling users to personalize and visualize their haircuts before booking an appointment.
● Enhanced the clarity of the pricing information by 28% and the service details by 21% between the original and the redesign versions, ensuring improved user understanding and decision-making on the website.
● Utilized usability testing to gather feedback from users and assess the effectiveness of the redesign, resulting in 100% task completion rate for the added AI feature flows and in 80% of users feeling confident in the staffs expertise.
GAP S.A.QC Analyst
Oct. 2021 - Oct. 2022Athens, Attiki, Greece● Conducted meticulous microbial testing on pharmaceutical products (tablets, soft gels) in alignment with stakeholder requests and deadlines while also adhering to protocols established by European Pharmacopoeia.
● Collaborated closely with the lead microbiology lab analyst to enhance work efficiency resulting in the development of a streamlined work flow that achieved increase in sample analysis throughput.
● Implemented an extensive environmental sampling across all production and packaging areas on a weekly basis, contributing to the improvement of factory cleanliness standards and ensuring compliance readiness for audits through regular reporting to management.
● Prioritized tasks on a daily basis and developed schedules that effectively balanced microbial analysis of products with environmental sampling to consistently meet the labs weekly and monthly goals.
Food Science and Human Nutrition, University of FloridaSensory Lab Research Assistant
Sep. 2018 - Mar. 2020Gainesville, Florida Area● Conducted daily tests with a panel of 100 participants to fulfill stakeholder research requirements and laboratory objectives, collaborating closely with 3-5 research assistants, the sensory lab coordinator and the lab manager.
● Employed structured methodologies to prepare and present food samples in accordance with research protocols, ensuring consistency and reliability in data collection processes.
● Trained taste panelists on different types of user testing methods (e.g., paired comparison, triangle test) and scale ratings (preference ranking and hedonic rating), as agreed upon between stakeholders and the sensory lab coordinator.
● Developed strong oral communication skills by actively engaging participants, guiding them through testing procedures, and cultivating a positive and comfortable testing environment, ensuring minimal user errors.
aha Pure Foods Brand Ambassador
May. 2018 - Aug. 2018Gainesville, Florida Area● Promoted Aha’s plant-based soups during retail sampling in order to boost sales.
● Developed new recipes to support the website's blog content and market innovative ways of incorporating the soups in the customer's day-to-day cooking. ● Assisted the chef in manufacturing the different plant-based soups of the company, including the pasteurization and labeling process.
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