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Network Power<100 people
Roles
💬100%
Customer Service
📋100%
Assistant
🩺100%
Medical
Geos
Work Background
Moveable FeastDirector of Operations
Oct. 2022 - Jun. 2024Napa, California, United StatesAs Director of Operations, I was in charge of all of the daily operations for the company, which did not include marketing or cooking the food. I handle all weekly guest relations, order processing and production, supplies ordering and management, website management, HR/hiring, IT, and other smaller tasks. I was a key member of the team since the beginning of the start-up, and have helped us grow and adapt as our business model has changed over the year+.
Little Saint HealdsburgFloor Manager
Mar. 2022 - Oct. 2022Healdsburg, California, United States• Part of the opening team for Little Saint
o Set up the standard operating practices for service in the downstairs restaurant and for events.
o Trained the staff on Little Saint standards of service.
o Help conduct wine and food classes on the Little Saint Menu. • Oversaw Service o I ran service each night the restaurant was open.
o Expo’d at the service pass when needed.
o Ensured service standards were being upheld to ensure our guests received the best experience.
o Help execute and manage events ranging in size from 15 guests to 200+ guest concerts. • Management Tasks
o Performed closing tasks, which included rectifying 2-5 banks each evening.
o Ensured all timesheets and payroll were correct for processing.
o Performed staff evaluations.
o Weekly and monthly inventory of service items.
Capo Creek WineryWine Sales Specialist
May. 2021 - Mar. 2022Healdsburg, California, United States- Opened the tasting room and set up for the daily tastings.
- Prepared the food for the food & wine pairings and events
- Conducted food & wine tastings
- Helped the winemaker to work on new wine blends
- Wrote descriptions for the new wine releases
- Helped educate and guide the staff on the wines
Tavern Restaurant General Manager
Sep. 2017 - Sep. 2019Brentwood, California, United StatesI was in charge of overseeing all aspects of the restaurant as well as :
• Maintaining a Positive P&L o Constantly evaluate labor and schedules to keep cost as low as possible without negatively effecting the restaurant. o Oversee Inventory Reports to ensure par levels are being kept and all incoming items are checked in o Creating Financial strategies • Hiring & Human Resources o Working with scheduling manager to hire and train, positive and motivated staff o Create a positive work environment, where staff are excited to come to work o Hold both daily and monthly trainings with the staff o Handle any incidents that may arise with care & confidentiality
• Curate a Positive Guest Experience o Train staff and maintain systems for the staff to follow to ensure a consistent experience for all guests o Work the floor, meeting new guests and greeting regulars to build a rapport o Maintain the appearance of the restaurant and hire the proper workmen to fix any issues that may arise o Work with Guests to plan their events, ranging from set menus for groups of 12-20 to 200+ guests whole restaurant buyouts
• Manage & Maintain Daily Operations o Put in place and uphold policies for a safe, secure & healthy work environment o Making sure the restaurant adheres and is in compliance with all State and Federal trade, business & safety laws o Lead by example on all safety & anti-harassment issues and monitor the staff to make sure they are upholding the policies
A.O.C.Manager
Apr. 2015 - Aug. 2017Los Angeles, CA• Performed opening & closing managerial duties
• Controlled the layout and flow of the floor for the guests and FOH staff
• Managed the floor during the morning and evening shifts, ensuring service ran smoothly
• In charge of working with guests to compose set menus for parties of 8-20 guests • Conducted monthly inventory of multiple different departments • Set up Food & Beverage trainings for the staff • Helped run private events when the event coordinator was unavailable
Ben & Emily FordPersonal Assistant
Jul. 2014 - May. 2015Culver City, CARole & Tasks:
• Managed both Chef Ford’s entertainment appointments, as well as Emily Ford and Chef Ford’s business schedule
• Sat in on business meetings, taking minutes and making sure tasks discussed were completed
• Helped the Ford’s close the Ford’s Filling Station formerly in Culver City, CA
• Helped the Ford’s open Ford’s Filling Station at LA Live in Downtown Los Angeles
• Created the beer list for the Ford’s Filling Station at LA Live with Emily Ford • Kept record of the Ford’s financials tracking their expenses and revenue
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